Kimberli Harrington | Page 13

Friendly efficient service I have been a customer of White Rver Toyota for years and am consistently impressed with their operation. I am confident that my vehicles will be ser I have been a customer of White Rver Toyota for years and am consistently impressed with their operation. I am confident that my vehicles will be serviced properly and that I will be treated with courtesy. More

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5k service Fast, efficient and professional. Price was right, too. I would highly recommend the sales and service team at White River Toyota to friends and fam Fast, efficient and professional. Price was right, too. I would highly recommend the sales and service team at White River Toyota to friends and family. More

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Met or exceeded all expectations. The appt.was for inspection, snow tire mounting, and a test drive to see if the cruise control is working properly. 1) Inspection: no problems, the c The appt.was for inspection, snow tire mounting, and a test drive to see if the cruise control is working properly. 1) Inspection: no problems, the car passed, service rep. explained the process. 2) Tires: the tires were mounted, properly inflated, and well-balanced: no vibrations at speed. 3) The technician who drove the car to check out the cruise control had a plausible explanation for what I consider an abnormality in the operation of the CC. He said he would make a similar test on another Camry and get back to me. I have not yet gotten any feedback from the technician, and I am hoping to hear from him shortly. More

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Great service Friendly staff always with a pleasant smile and greeting. My service took almost no time and I was delighted that they cleaned the car as well. Best Friendly staff always with a pleasant smile and greeting. My service took almost no time and I was delighted that they cleaned the car as well. Best car service I've had in the area. More

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First Rate Excellent service, good communication with mechanic, well organized, nice quiet work area in waiting room (without TV noise!). Only negative - wifi i Excellent service, good communication with mechanic, well organized, nice quiet work area in waiting room (without TV noise!). Only negative - wifi is very slow - but at least available for e-mail and minor IT tasks. More

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Exemplary Service Over the years I have worked with many excellent service advisors at WRT, but none impressed me as much as Kimberli Harrington did today. A snafu occu Over the years I have worked with many excellent service advisors at WRT, but none impressed me as much as Kimberli Harrington did today. A snafu occurred (this almost never happens at WRT), and I did not see how it could have a happy ending. Somehow Kimberli managed to overcome another department’s mistake, arrange for a loaner vehicle, keep me calm, and fix the problem without the slightest loss of professionalism or sense of humor. She kept me updated on what was going on throughout the day and even stayed late to make sure my vehicle was in pristine shape and I was completely satisfied. Between her smile and incredible ability, she set a standard that is superb even by Toyota’s high bar. I know how lucky I was to have her taking care of things for me today, and I only hope WRT appreciates just how good she is at her job. Congratulations to WRT for finding such talent, and to Kimberli, my grateful thanks. More

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Great customer service Friendly and efficient service. Took care of me as soon as I got there. Had my vehicle ready to be picked up when promised. Explained what services we Friendly and efficient service. Took care of me as soon as I got there. Had my vehicle ready to be picked up when promised. Explained what services were done. More

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15,000 mile service Friendly employees! Great service! Overall a great service experience. I left my Tacoma for its 15000 mile service for a 1pm appointment. I received a Friendly employees! Great service! Overall a great service experience. I left my Tacoma for its 15000 mile service for a 1pm appointment. I received a call letting me know it was ready way earlier than expected. When I picked up the trick they had taken the time to wash it. What a great surprise! More

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30 years Before moving to the Upper Valley in 1987, I was a city dweller with no need for a car. Thirty years later, I have had nothing but toyotas, from the Before moving to the Upper Valley in 1987, I was a city dweller with no need for a car. Thirty years later, I have had nothing but toyotas, from the same dealership. More

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Quick and exact. Nothing to add.They did exactly what they said they would and all the explanations were clear. They kept the labor to one hour as they expected. Nothing to add.They did exactly what they said they would and all the explanations were clear. They kept the labor to one hour as they expected. More

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