Khang Nguyen
Khang Nguyen at Goodson Acura of Dallas

Khang Nguyen | Page 21

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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5.0
239 Reviews

Languages Spoken

Vietnamese Vietnamese

5.0

239 Reviews

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239 Reviews of Khang Nguyen

July 09, 2018

Dealership Rating
Employee Rating

Oil change / a/c repair The repairs were done in a professional and timely manner. Exceptional customer service. I would recommend this dealership to othera in the future a More

by Greatservice2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2018

Goodson Acura of Dallas responded

Thank you for the note! We're pleased Khang was able to assist you get your AC fixed in a timely manner. Let us know when we can serve you additionally. Thanks again!

June 30, 2018

Dealership Rating
Employee Rating

Scheduled factory maintenance Very easy to schedule, leave and pick up auto with the the service department. Efficient check in and providing loaner auto. The service was conclud More

by Nene MDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Carroll

Jun 30, 2018

Goodson Acura of Dallas responded

Nene MDX, thanks for the 5-stars and mention of Bobby and Khang! We're glad to hear that your service was prompt and efficient! We appreciate the praise and look forward to the next opportunity to serve you. Thanks again and see you next time!

June 20, 2018

Dealership Rating
Employee Rating

Great Customer Service Dane at Goodson Acura goes above and beyond! Attentive service and I was able to get a loaner while work was completed on my car. More

by Acura806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dane Uter

Jun 20, 2018

Goodson Acura of Dallas responded

Acura806, thanks for the note regarding your experience with Dane! We're pleased to hear our staff went above and beyond and we all look forward to serving you additionally next time. Thanks again!

February 10, 2018

Dealership Rating
Employee Rating

Service was provided very quickly and efficiently.Service representative was providing the updates frequently and the vechile was delivered on time as said.a More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2018

Goodson Acura of Dallas responded

Raj, thanks for the five-stars and mention of your service experience with Khang! We appreciate the feedback and look forward to serving you again in the future! Thanks again and enjoy the rest of your weekend!

February 02, 2018

Dealership Rating
Employee Rating

Wonderful Service! I just wanted to compliment the professionalism, courtesy and quick service performed by the Goodson Acura Service Department. The gentleman who assis More

by valc2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2018

Goodson Acura of Dallas responded

valc2018, thanks for the kind note! We're pleased you enjoyed your service experience with Khang Nguyen and we look forward to the opportunity to service your ILX in the future! Thanks again!

December 08, 2017

Dealership Rating
Employee Rating

Waste of time Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling More

by Prichey
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Khang tried but outcome: my time was wasted

Dec 08, 2017

Goodson Acura of Dallas responded

Prichey, we’re terribly sorry it took extra time to get you squared away and sort through your warranty. We’re passing your  note along to our management for review. We appreciate your insight and hope you have a wonderful weekend.

December 06, 2017

Dealership Rating
Employee Rating

Oil Change and 60K Service Advisory I was greeted by Mr Khan Nguyen nicely and he acknowledged the oil change coupon price and explained everything in detail. Great job. I liked their cu More

by Gladias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2017

Goodson Acura of Dallas responded

Gladias, thanks for the feedback! We're pleased you enjoyed your oil change experience with Khan Nguyen and we look forward to assisting you again next time!

December 02, 2017

Dealership Rating
Employee Rating

Great and quick Service Khang was helpful and answered my questions honesty. The receiving staff was polite too. Service was quick. The only thing I noticed, a small drawb More

by Malmon PT
Recommend Dealer
Yes
Dec 03, 2017

Goodson Acura of Dallas responded

Malmon, thanks for the note! We're pleased that Khang was able to assist you and get you squared away. We'll definitely pass your note along regarding your wash experience and we'll get you fixed up on your next visit. Thanks again and enjoy the rest of your weekend!

October 10, 2017

Dealership Rating
Employee Rating

Quick & Easy Service was quick, thoroughly explained and had no issues! Khang did a good job of letting me know how much longer it would anytime he would pass by m More

by Myla0231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2017

Goodson Acura of Dallas responded

Myla, thank you for the kind note regarding your recent service with Khang! We appreciate your kind note and look forward to serving you again next time! Thanks again.

September 16, 2017

Dealership Rating
Employee Rating

Great service experience I took my RDX in for a car wash and it was about due for an oil change. They were able to also get the oil change done while I was there and I spent More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2017

Goodson Acura of Dallas responded

Dave, thanks for the positive feedback and mention of Khang! We appreciate you taking to time to stop by and let us know how we did during your oil change! Thanks again and see you next time!

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