Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Kevin Proo

August 29, 2025

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Employee Rating

A most stellar experience ~ friendly, comfortable, & super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis! More

by olgavision
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The gentleman who helped me retrieve a forgotten item from my car, & the girl who suggested it. Both were wonderfully helpful.

Aug 29, 2025

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with quality and efficient service. We do hope this is the beginning of a long and lasting relationship. Best Regards, Sassha Motz General Manager

August 28, 2025

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Just moved to Surprise. Kevin Proo did a fantastic job for us. We will be back. More

by Bdaniells
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Recommend Dealer
Yes
Aug 29, 2025

Germain Honda of Surprise responded

Welcome to Surprise. We thank you for choosing to service with our team here at Germain and for taking the time to leave Kevin this kind review. Best Regards, Sassha Motz General Manager

August 23, 2025

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I had an amazing experience at Germain Honda of Surprise thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindnes More

by amara
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2025

Germain Honda of Surprise responded

We are so glad that your recent experience was amazing and for sharing it with the community. We always aim to go above and beyond in providing exceptional service to our clients. We hope that you continue to come for more amazing experiences with us. On behalf of our team, thank you for your service. Best Regards, Sassha Motz General Manager

August 22, 2025

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Fast and friendly service! !! Kevin Proo is one of the vast people on staff!!! Thank you. More

by MICHAELM0721
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Recommend Dealer
Yes

Other Employees Tagged: Ty Crews , Connner with the long hair!!!

Aug 22, 2025

Germain Honda of Surprise responded

We thank you for your business and for highlighting Kevin in this kind review. We know he looks forward to continuing to assist with your automotive service needs. Best Regards, Sassha Motz General Manager

August 21, 2025

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The car I bought a while back is exactly what I was looking for, and the staff are extremely friendly More

by rcwiklik2008
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre Rachid

Aug 22, 2025

Germain Honda of Surprise responded

Thank you so much for your positive review and recommendation! We are overjoyed that our team could be of assistance to you and ultimately get you into a vehicle that you love! Best Regards, Sassha Motz General Manager

August 19, 2025

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Kevin was very helpful and even followed with a phone call to see if I was happy with my service More

by Miketnmaxc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave Kevin this kind review. We are thrilled he took great care of your during and after your service visit. Best Regards, Sassha Motz General Manager

August 18, 2025

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Very kind and helpful staff. Also very quick and efficient. Will definitely be back again More

by Babygirl4u8509
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

Thank you for your business. Our team looks forward to our continued relationship. Best Regards, Sassha Motz General Manager

August 08, 2025

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Employee Rating

Everyone here seemed really kind and friendly however, they tried to sell me on things I didn’t need that my warranty wouldn’t cover. I went to a different shop for another opinion and they said the probl More

by Vantheman
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Recommend Dealer
No

August 07, 2025

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I am very happy and please to deal with Honda German service department and also the sales person Michael who was very kind and willing to teach me how to use my new vehicle. I highly recommend Honda Ge More

by rosieluna52
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Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Jersey Michael

Aug 07, 2025

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

August 07, 2025

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Employee Rating

All my needs were met at my first service appointment on my new leased vehicle. More

by normajillo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive needs and look forward to continuing to ensure you receive only the best in customer care throughout your ownership experience. Best Regards, Sassha Motz General Manager

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