A most stellar experience ~ friendly, comfortable, &
super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis!
super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis!
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by olgavision
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The gentleman who helped me retrieve a forgotten item from my car, & the girl who suggested it. Both were wonderfully helpful.
Aug 29, 2025 -
Germain Honda of Surprise responded
Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with quality and efficient service. We do hope this is the beginning of a long and lasting relationship.
Best Regards,
Sassha Motz
General Manager
Just moved to Surprise.
Kevin Proo did a fantastic job for us. We will be back.
Kevin Proo did a fantastic job for us. We will be back.
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by Bdaniells
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2025 -
Germain Honda of Surprise responded
Welcome to Surprise. We thank you for choosing to service with our team here at Germain and for taking the time to leave Kevin this kind review.
Best Regards,
Sassha Motz
General Manager
I had an amazing experience at Germain Honda of Surprise
thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindnes
thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindness, professionalism, and efficiency. He kept me updated every step of the way, quickly arranged a rental, and had my AC repaired in no time.
As a military member, I truly appreciate how their excellent service allowed me to stay focused on my duties. Germain Honda of Surprise not only took great care of my car, but also of me as a customer. I highly recommend asking for Kevin if you need service—you’ll be in great hands!
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by amara
Service Price Transparency
Aug 25, 2025 -
Germain Honda of Surprise responded
We are so glad that your recent experience was amazing and for sharing it with the community. We always aim to go above and beyond in providing exceptional service to our clients. We hope that you continue to come for more amazing experiences with us. On behalf of our team, thank you for your service.
Best Regards,
Sassha Motz
General Manager
Fast and friendly service!
!! Kevin Proo is one of the vast people on staff!!! Thank you.
!! Kevin Proo is one of the vast people on staff!!! Thank you.
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by MICHAELM0721
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ty Crews
, Connner with the long hair!!!
Aug 22, 2025 -
Germain Honda of Surprise responded
We thank you for your business and for highlighting Kevin in this kind review. We know he looks forward to continuing to assist with your automotive service needs.
Best Regards,
Sassha Motz
General Manager
The car I bought a while back is exactly what I was
looking for, and the staff are extremely friendly
looking for, and the staff are extremely friendly
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by rcwiklik2008
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Germain Honda of Surprise responded
Thank you so much for your positive review and recommendation! We are overjoyed that our team could be of assistance to you and ultimately get you into a vehicle that you love!
Best Regards,
Sassha Motz
General Manager
Kevin was very helpful and even followed with a phone
call to see if I was happy with my service
call to see if I was happy with my service
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by Miketnmaxc
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Germain Honda of Surprise responded
Thank you for taking the time to leave Kevin this kind review. We are thrilled he took great care of your during and after your service visit.
Best Regards,
Sassha Motz
General Manager
Very kind and helpful staff.
Also very quick and efficient. Will definitely be back again
Also very quick and efficient. Will definitely be back again
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by Babygirl4u8509
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Germain Honda of Surprise responded
Thank you for your business. Our team looks forward to our continued relationship.
Best Regards,
Sassha Motz
General Manager
Everyone here seemed really kind and friendly however,
they tried to sell me on things I didn’t need that my warranty wouldn’t cover. I went to a different shop for another opinion and they said the probl
they tried to sell me on things I didn’t need that my warranty wouldn’t cover. I went to a different shop for another opinion and they said the problem was something totally unrelated to what this dealership mentioned and it WAS COVERED by my warranty. Nice enough people but I would verify anything they tell you with a second opinion (even just on the phone) before spending your money
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by Vantheman
Verified Customer
Verified Customer
Service Price Transparency
I am very happy and please to deal with Honda German
service department and also the sales person Michael who was very kind and willing to teach me how to use my new vehicle. I highly recommend Honda Ge
service department and also the sales person Michael who was very kind and willing to teach me how to use my new vehicle. I highly recommend Honda German with Excellency and I rate them a five star.
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by rosieluna52
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Evan Winje
, Jersey Michael
Aug 07, 2025 -
Germain Honda of Surprise responded
We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer.
Best Regards,
Sassha Motz
General Manager
All my needs were met at my first service appointment on
my new leased vehicle.
my new leased vehicle.
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by normajillo
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2025 -
Germain Honda of Surprise responded
We thank you for choosing Germain for your automotive needs and look forward to continuing to ensure you receive only the best in customer care throughout your ownership experience.
Best Regards,
Sassha Motz
General Manager