Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
24 Reviews
4.9

24 Reviews

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24 Reviews of Kevin Proo

August 19, 2025

Dealership Rating
Employee Rating

Kevin was very helpful and even followed with a phone call to see if I was happy with my service More

by Miketnmaxc
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave Kevin this kind review. We are thrilled he took great care of your during and after your service visit. Best Regards, Sassha Motz General Manager

August 18, 2025

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Very kind and helpful staff. Also very quick and efficient. Will definitely be back again More

by Babygirl4u8509
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

Thank you for your business. Our team looks forward to our continued relationship. Best Regards, Sassha Motz General Manager

August 08, 2025

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Everyone here seemed really kind and friendly however, they tried to sell me on things I didn’t need that my warranty wouldn’t cover. I went to a different shop for another opinion and they said the probl More

by Vantheman
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Recommend Dealer
No

August 07, 2025

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I am very happy and please to deal with Honda German service department and also the sales person Michael who was very kind and willing to teach me how to use my new vehicle. I highly recommend Honda Ge More

by rosieluna52
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Jersey Michael

Aug 07, 2025

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

August 07, 2025

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All my needs were met at my first service appointment on my new leased vehicle. More

by normajillo
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Recommend Dealer
Yes
Aug 08, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive needs and look forward to continuing to ensure you receive only the best in customer care throughout your ownership experience. Best Regards, Sassha Motz General Manager

August 05, 2025

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My service rep was excellent. He appeared interested in was very informative and kept me updated during my wait. The dealership as attractive and comfortable. The rest room was cl More

by Cleostenzel
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Recommend Dealer
Yes
Aug 06, 2025

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Kevin and our team took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

August 04, 2025

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Clean efficient and my service writer was very helpful! Kevin is very knowledgeable and courteous young man! More

by Randallaltmeyer
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Recommend Dealer
Yes
Aug 05, 2025

Germain Honda of Surprise responded

Your business and kind recommendation mean so much to us all. We know Kevin will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

August 04, 2025

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Always treated with respect and service always great. Kevin takes care of his customers. This dealership is always top notch. More

by johnkusmit
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Germain Honda of Surprise responded

We thank you for sharing your positive experience and 5-star rating. See you down the road. Best Regards, Sassha Motz General Manager

August 02, 2025

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Everyone was so friendly. Service was completes quickly and technician took very good care of my car More

by Annaconnelly
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review. Best Regards, Sassha Motz General Manager

July 31, 2025

Dealership Rating
Employee Rating

Germain Honda offers great customer service, especially when compared to other valley Honda dealers (former Arrowhead and Right Honda customer). My service advisor, Kevin, was kind and answered all my ques More

by bchia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Germain Honda of Surprise responded

Your business and kind recommendation means so much to us all. We are pleased to know that Kevin ensured your overall satisfaction and provided you with all the answers you needed. Best Regards, Sassha Motz General Manager

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