Kevin Hanrahan

Vehicle service was completed in a timely manner. The vending machines should accept cash for payment. The vending machines should accept cash for payment. More

by TROWLANDS356 Verified Customer Verified Customer

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I had a 10:30am appointment to have my new 2025 Toyota 4 Runner checked out for squealing brakes. I was told the check could take 1 1/2 to two hours. At 12:45pm I was advised that my vehicle was ready, but Runner checked out for squealing brakes. I was told the check could take 1 1/2 to two hours. At 12:45pm I was advised that my vehicle was ready, but the squealing sound could not be replicated during a 7 mile drive and no reason could be found for the reported squealing. The squeal comes and goes, so I wasn't too surprised that nothing was found. What I question is how does a 7 mile test drive can take 2+ hours. Mark Bailey. More

by MLB5 Verified Customer Verified Customer

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Very friendly staff. I was happy with the quick service. I have been bringing my Toyota Highlander here and have not been disappointed. I was happy with the quick service. I have been bringing my Toyota Highlander here and have not been disappointed. More

by NANOLD Verified Customer Verified Customer

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Kevin does a great job in the service center. Service center does a great job taking care of my vehicles Service center does a great job taking care of my vehicles More

by James A Verified Customer Verified Customer

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I arrived on time for 1:15pm appointment on Aug. 19 for the Green Service. After waiting for 1hr30 mins I texted the agent Kevin who managed my service. About 20 mins later, he called me my car is re 19 for the Green Service. After waiting for 1hr30 mins I texted the agent Kevin who managed my service. About 20 mins later, he called me my car is ready. On my way back home, I found my old service label is still on my window without the new service label. This makes me not very happy. Paying $119 for the green service,, the technician didn't even get me a new service label to reminder me for the next service time. I do hope the technician did the other service (those invisible to me) for my car. More

by JICHUN.LI Verified Customer Verified Customer

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I hate having to put 15 words minimum in anything. I think this app for your grading is terrible. The service is good, but this app is terrible. I think this app for your grading is terrible. The service is good, but this app is terrible. More

by TOOCOOL4HEAT Verified Customer Verified Customer

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Very pleased, truck has never run better. Kevin was extremely helpful and informative. Great experience. Kevin was extremely helpful and informative. Great experience. More

by JFKANNAN Verified Customer Verified Customer

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I arrived around 5:30pm on a Friday evening with my ac blowing hot, hybrid failure message, ruptured fuel pump and other error messages. My Venza was taken in right away and my service advisor (Kevin) cal blowing hot, hybrid failure message, ruptured fuel pump and other error messages. My Venza was taken in right away and my service advisor (Kevin) called an Uber to take me home (free of charge). The following day I provided my extended warranty info and all repairs were completed the same day. Very good experience! Kevin was awesome to work with. More

by SRFRAZIER Verified Customer Verified Customer

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The service was great, as was the tire person who came and spoke to us. What is annoying is when sales people who I have no history with start contacting me because they want me to trade my Tundra. Not c and spoke to us. What is annoying is when sales people who I have no history with start contacting me because they want me to trade my Tundra. Not cool and a real turnoff. More

by KENDELL.GAMBLIN Verified Customer Verified Customer

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Kevin was great. It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish that the service techs wouldn't mess with some of my settings, like lights, radio, different modes, parking break, mirror etc. More

by THEAMAZN1 Verified Customer Verified Customer

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