Kevin Hanrahan

Kevin was great. It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish that the service techs wouldn't mess with some of my settings, like lights, radio, different modes, parking break, mirror etc. More

by THEAMAZN1 Verified Customer Verified Customer

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Service writer Kevin is a super star. This is the second time that he has taken care of my car servicing. The service technicians were dismissive of my concerns for my vehicle, but despit This is the second time that he has taken care of my car servicing. The service technicians were dismissive of my concerns for my vehicle, but despite that, they did solve a problem that they seemed to dismiss. Otherwise, I would give 5 stars, as I have done in the past. More

by GODFREYLAW Verified Customer Verified Customer

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They did not want to admit that there is a manufacturing defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger se defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger seat and it is the only seat that keeps breaking More

by FIRASFAROUQ Verified Customer Verified Customer

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First class service and perfect customer care! Could not have had a more positive service.. Great experience! Could not have had a more positive service.. Great experience! More

by RAPADANIELS Verified Customer Verified Customer

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Been going there for 10 years for service. Always a good experience. Will be back. Always a good experience. Will be back. More

by SPAZZ3 Verified Customer Verified Customer

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15+ years I've been coming to Findlay, and the service is always top notch. I don't have to worry about seeing the same Service Dept. Rep, as there has been a consistency with communication, recommendations always top notch. I don't have to worry about seeing the same Service Dept. Rep, as there has been a consistency with communication, recommendations, and support. I've gotten into the habit of staying at Findlay while my vehicle(s) are being serviced, as I know the turnaround is relatively short. No complaints. This time around I worked with Kevin, and like other Team members at Findlay, I was treated with kindness, respect, and like I belonged there. I've been in Vegas for over 20 years and have purchased my last 2 vehicles from Findlay. I've no reason not to continue doing so. Side note - I love the use of the i-pads. I can appreciate the tech behind it, but honestly love being able to "see" what is being discussed regarding recommended services. I know enough about vehicles to know I don't know anything, but the contextual images in relation to what my car needs is brilliant. Yeah, it's like a doctor pointing out things on an x-ray, but that's the whole point. Great add to the already high quality of your service team. More

by HEATHGE Verified Customer Verified Customer

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Excellent service with Kevin H as always and will continue to see him as my service advisor continue to see him as my service advisor More

by ACACHILANVUS Verified Customer Verified Customer

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Kevin the service tech is very friendly and knowledgeable ! I ve always has a good experience there! ! I ve always has a good experience there! More

by MRCHRISTOPHERD Verified Customer Verified Customer

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I've had my truck for over 10 years and this is the first major repair, all went very well major repair, all went very well More

by JAMMMER Verified Customer Verified Customer

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Estimated time of delivery was way longer than expected. Weird thing when a ride home is accepted, I get called back way earlier but when waiting for my vehicle, almost double the wait time. Price was the Weird thing when a ride home is accepted, I get called back way earlier but when waiting for my vehicle, almost double the wait time. Price was the highest I’ve paid for a synthetic oil change in a while. My current local service center is offering this same service for $40 off your price. Larry Miller Toyota of Surprise for reference: their March madness oil change special. Your service advisor offered 10% off your price. More

by PACHECOECHO Verified Customer Verified Customer

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