Kevin Hanrahan

I have always had great service but this time it took three hours to get your tires put on my car and align. That is unacceptable and should never take that long. On top of that I texted my service perso three hours to get your tires put on my car and align. That is unacceptable and should never take that long. On top of that I texted my service person, Kevin, twice and he never responded. That is equally unacceptable. More

by DCAIN84ME Verified Customer Verified Customer

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Never had a bad experience. Never had an issue getting my truck in for service. Thank you. Never had an issue getting my truck in for service. Thank you. More

by SKEETERLOWELL Verified Customer Verified Customer

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Vehicle service was completed in a timely manner. The vending machines should accept cash for payment. The vending machines should accept cash for payment. More

by TROWLANDS356 Verified Customer Verified Customer

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Very friendly staff. I was happy with the quick service. I have been bringing my Toyota Highlander here and have not been disappointed. I was happy with the quick service. I have been bringing my Toyota Highlander here and have not been disappointed. More

by NANOLD Verified Customer Verified Customer

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Kevin does a great job in the service center. Service center does a great job taking care of my vehicles Service center does a great job taking care of my vehicles More

by James A Verified Customer Verified Customer

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I arrived on time for 1:15pm appointment on Aug. 19 for the Green Service. After waiting for 1hr30 mins I texted the agent Kevin who managed my service. About 20 mins later, he called me my car is re 19 for the Green Service. After waiting for 1hr30 mins I texted the agent Kevin who managed my service. About 20 mins later, he called me my car is ready. On my way back home, I found my old service label is still on my window without the new service label. This makes me not very happy. Paying $119 for the green service,, the technician didn't even get me a new service label to reminder me for the next service time. I do hope the technician did the other service (those invisible to me) for my car. More

by JICHUN.LI Verified Customer Verified Customer

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Very pleased, truck has never run better. Kevin was extremely helpful and informative. Great experience. Kevin was extremely helpful and informative. Great experience. More

by JFKANNAN Verified Customer Verified Customer

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I arrived around 5:30pm on a Friday evening with my ac blowing hot, hybrid failure message, ruptured fuel pump and other error messages. My Venza was taken in right away and my service advisor (Kevin) cal blowing hot, hybrid failure message, ruptured fuel pump and other error messages. My Venza was taken in right away and my service advisor (Kevin) called an Uber to take me home (free of charge). The following day I provided my extended warranty info and all repairs were completed the same day. Very good experience! Kevin was awesome to work with. More

by SRFRAZIER Verified Customer Verified Customer

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The service was great, as was the tire person who came and spoke to us. What is annoying is when sales people who I have no history with start contacting me because they want me to trade my Tundra. Not c and spoke to us. What is annoying is when sales people who I have no history with start contacting me because they want me to trade my Tundra. Not cool and a real turnoff. More

by KENDELL.GAMBLIN Verified Customer Verified Customer

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Kevin was great. It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish that the service techs wouldn't mess with some of my settings, like lights, radio, different modes, parking break, mirror etc. More

by THEAMAZN1 Verified Customer Verified Customer

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