Kevin Bancroft

Kevin was professional and spent time showing me different vehicles that matched my criteria. Unfortunately, after purchasing the vehicle, it took the dealership 11 days to transfer my registratio different vehicles that matched my criteria. Unfortunately, after purchasing the vehicle, it took the dealership 11 days to transfer my registration to the new vehicle. I was told it would be done in about 5 days. I was unable to get an inspection sticker until it was registered. More

by nsouza Verified Customer Verified Customer

Report | Print

I never had the experience from a dealer like Fall River ford and the salesman kevin I can’t thank you enough for everything you did ford and the salesman kevin I can’t thank you enough for everything you did More

by edtaber112 Verified Customer Verified Customer

Report | Print

They let me drive around with an unregistered vehicle for almost a week. I only Found out when I went to get an inspection stick and they informed me the vehicle was NOT registered. It took me calling them almost a week. I only Found out when I went to get an inspection stick and they informed me the vehicle was NOT registered. It took me calling them to Inform them it wasn’t registered. Soooooo they could have done the inspection sticker as you should More

by alicekravitsme Verified Customer Verified Customer

Report | Print

He listened to what I wanted and delivered. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. More

by abounav Verified Customer Verified Customer

Report | Print

Kevin made the the buying process of my 2025 Ford Ranger Raptor a pleasurable experience. He was there from start to finish and answered all my questions along the way. Raptor a pleasurable experience. He was there from start to finish and answered all my questions along the way. More

Report | Print

Kevin Bancroft, Truck manager, provider excellent information on the status of my recent truck purchase. That continued in the paperwork and the time he spent reviewing the functions in the truck. He information on the status of my recent truck purchase. That continued in the paperwork and the time he spent reviewing the functions in the truck. He is an excellent example of customer service. More

by rislattery Verified Customer Verified Customer

Report | Print

Kevin B (and Robert McMahon) excelled in customer service. I appreciate their prompt communications with me regarding purchase of 2025 Ford Maverick xlt. Answering all my inquiries in detail in p service. I appreciate their prompt communications with me regarding purchase of 2025 Ford Maverick xlt. Answering all my inquiries in detail in phone and in person. I enjoyed my interactions tremendously. Lovely gentleman. I will gladly do business through them again. More

by mtnn Verified Customer Verified Customer

Report | Print

Kevin is always a pleasure to do business with. I would recommend to anybody I know. I would recommend to anybody I know. More

by sunocotmr Verified Customer Verified Customer

Report | Print

Nice people, they weee honest and straightforward with the vehicle we were looking at! Thanks! the vehicle we were looking at! Thanks! More

by moonnbak Verified Customer Verified Customer

Report | Print

I would like to thank Kevin Bancroft for the above and beyond service. This is something that has been lost is the industry. It's nice to know that you will go the extra mile to get the job done. Thank yo beyond service. This is something that has been lost is the industry. It's nice to know that you will go the extra mile to get the job done. Thank you Empire Ford for doing a great job! More

by RLOCKWOOD1 Verified Customer Verified Customer

Report | Print