Kevin Aquino | Page 6

Used to receive a good service but not anymore. I bought 2 MDX SUV’s from this dealership and the delivery experience on both were not that good. Both had some paint issues and the service advisor I bought 2 MDX SUV’s from this dealership and the delivery experience on both were not that good. Both had some paint issues and the service advisor Khang is so great and helped me with those issues both the times. But my recent experience with Bobby was not so good. I have issues with my 2023 MDX Type S, 1) making high pitch whining sound above 45mph speed which is making the driving experience so irritating and uncomfortable. Bobby refused to diagnose the issue, by just test driving another car in his lot which is making same sound but not as loud as mine. Basic diagnosis was also not performed. And the GM simply said we are the middle man and could not do anything without even attempting to diagnose the issue. 2) leather on the seats are having issues. Wrinkles in multiple places where a person do not sit. I was taking a look at the pictures that were shared by the sales person prior to car delivery and I could see the wrinkles and piping not being straight. Again, Bobby simply turned me away saying those are normal. On a 75k car with just 4k miles, have wrinkles on the side thigh bolster where my log does not touch. He didn’t even try to think practically before making a statement that it is normal. Bad experiences both times. I would not recommend this dealership to any of my friends and in my community either because they are not putting minimum effort to try and diagnose the issue. Khang is a great service advisor but Bobby the service manager is simply not. More

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I was able to view the vehicle I was interested in on-line, then worked with Kevin to secure the deal. The pricing was fair and up front. The day I purchased the vehicle, I was in and out in less than on-line, then worked with Kevin to secure the deal. The pricing was fair and up front. The day I purchased the vehicle, I was in and out in less than an hour. They treated me with full respect, and did not pressure me in any way. The best car buying experience I’ve ever had! We are repeat car buyers (fourth vehicle) at Goodson, and would find it hard to go anywhere else. More

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It was a wonderful experience. In general, my experience with buying a new car has been dreadful with so much to haggle, wait and documentation. All of this was very smooth with Go In general, my experience with buying a new car has been dreadful with so much to haggle, wait and documentation. All of this was very smooth with Goodson Acura. Special shout to Kevin, he was very clear in his approach and highly professional. I will definitely recommend Goodson Acura. More

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Everyone at Goodson is knowledgeable and takes time with each and every customer. We have sent friends there and they love the Acura they purchased. Service is always knowledgeable, easy to talk to, they re each and every customer. We have sent friends there and they love the Acura they purchased. Service is always knowledgeable, easy to talk to, they really take care of their Clients! They have the best team in all areas! More

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We used to go to David McDavid to purchase and service our cars but when our favorite salesmen (Ankur Javia) left to Goodson… we moved there, too. Now he’s General Manager of Goodson in Dallas and we will our cars but when our favorite salesmen (Ankur Javia) left to Goodson… we moved there, too. Now he’s General Manager of Goodson in Dallas and we will continue to purchase our Acura’s from him through his amazing salesmen (Kevin Aquino). We have purchased 7 Acura’s and don’t plan to ever buy another brand of car ever). We would recommend everyone to go out and visit with anyone at Goodson Acura because they are always welcoming and eagerly to serve their clients. Thank you. More

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Service Dept,has integrity, high level of honesty. Other dealerships could learn from Goodson. Awesome! Other dealerships could learn from Goodson. Awesome! More

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This past Friday, November 4th, I made my 2nd Acura purchase from Goodson. I had filled out everything via the website and only wanted to work with Kevin A. A simple phone call and the deal was started purchase from Goodson. I had filled out everything via the website and only wanted to work with Kevin A. A simple phone call and the deal was started and ready for me to complete when I got to the dealership. I cannot thank Kevin enough for making everything a breeze to get done on short notice. A huge amount of appreciation to him for staying late that day to get me taken care of an into my new Integra! It is always a pleasure to do business with Goodson and a treat to talk with Darlene. Goodson has earned my Acura business for a long time to come. More

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Everyone here made the process of buying a car easy and pleasant. Plus they had the exact car I wanted which was amazing at this time. pleasant. Plus they had the exact car I wanted which was amazing at this time. More

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This was the best car buying experience I had ever. I want to say thank you!!! Kevin was really good talking with and also Giles helping get through the finance process. I'm sooo excited about this ve I want to say thank you!!! Kevin was really good talking with and also Giles helping get through the finance process. I'm sooo excited about this vehicle!!! Thank you guys again for everything. More

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Buying experience was seamless and smooth with Kevin. Came here after visiting another Acura dealer nearby and it was like night and day. Best Acura dealer in DFW Came here after visiting another Acura dealer nearby and it was like night and day. Best Acura dealer in DFW More

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