Kenny Jones

I was in the need to purchase a vehicle for my granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was tr granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was transferred to Laurie Hughes. I talked to her for some time and described what I was looking for, a low milage Camry. She told me she worked closely with Kenny and would relay the information. She sent me an "ipacket" on the Camry and I made arrangements to visit the dealership. I loved the car and Kenny spent time with me discussing how to get the "title" in another person's name. We went on a drive and Kenny showed me all of the systems on the car. Kenny introduced me to Crystal Thompson who spent time helping me complete the necessary paperwork. She also spent time going over the extended warranty options available on this car. All in all, a most enjoyable experience, a dealership a would recommend without reservation. More

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If you're looking to work with a guy who knows his stuff, definitely go see Kenny Jones at Toyota of Cleveland! Along with Kenny, Mike Covington is sure to give you the best deals and rates around. To end ou definitely go see Kenny Jones at Toyota of Cleveland! Along with Kenny, Mike Covington is sure to give you the best deals and rates around. To end our already great experience, Crystal Thompson in finance got us covered with the best warranties for our new 4Runner! Highly recommend these three over at Toyota of Cleveland. More

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Excellent visit. Stopped in to look at a truck thinking no way we would be able to trade because of my current lease and they were able to trade in with no issues. Stopped in to look at a truck thinking no way we would be able to trade because of my current lease and they were able to trade in with no issues. Kenny was awesome to deal with. I have purchased several vehicles over the years. He was easily one of the best I have ever worked with. Taylor was great to, no pressure on the final paperwork. The final question about the service department. Service didnt really have an impact on this purchase but it has a major impact on being a returning customer for every single customer that uses them. More

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Justice Goodner was wonderful! Helped me and my boyfriend buy our first care from a dealership and was so friendly and patient explaining the process to us. Helped me and my boyfriend buy our first care from a dealership and was so friendly and patient explaining the process to us. More

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Kenny Jones and Taylor Alton were very helpful with the vehicle selection and purchasing process. vehicle selection and purchasing process. More

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Started off rough sigh the car I was expecting was damaged in a hail storm. New car was to be built on May 5th. Completed early. My salesman Kenny Joes and Laurie kept me informed of the progress. damaged in a hail storm. New car was to be built on May 5th. Completed early. My salesman Kenny Joes and Laurie kept me informed of the progress. Julianne was the young man who handled the paperwork. Told me what I was signing many papers. More

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Very welcoming environment. We went in specifically looking for 1 car that we had seen online (older model). Kenny Jones brought it right to us and we were testing driving it We went in specifically looking for 1 car that we had seen online (older model). Kenny Jones brought it right to us and we were testing driving it within a few minutes. Very professional with no pressure to push a newer/pricier model on us. Very relaxed atmosphere with personable people. They gave us a good offer for our trade ( more than double what the previous car place offered . Justice Goodner helped us with our financing and the paperwork was smooth and efficient. I highly recommend this car lot to anyone looking for a vehicle. We drove from Knoxville and it was worth the drive. More

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kenny jones was great. he was attentive & clear with explanations, & not pushy. good better best he was attentive & clear with explanations, & not pushy. good better best More

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I recently purchased a 2025 RAV4 from Toyota of Cleveland. This was one of the most pleasurable experiences I have ever had purchasing a car. The staff was extremely professional and very knowledge Cleveland. This was one of the most pleasurable experiences I have ever had purchasing a car. The staff was extremely professional and very knowledgeable. I want to personally thank Kenny Jones, Monte Burney & Justice Goodner for making my purchase an enjoyable experience. My salesman, Kenny Jones, went above and beyond to find me the vehicle package I was looking for. He came in on his day off to finalize the deal. He even stayed after hours to go over every detail of my new vehicle. I highly recommend Toyota of Cleveland to anyone who is looking to purchase a new or used vehicle. More

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Purchased my first new car from here. The overall service was good. Kenny kept me up to date for over a month on the delivery timeline of the vehicle. The overall service was good. Kenny kept me up to date for over a month on the delivery timeline of the vehicle. More

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