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Kenneth Sorensen

Overview Reviews (74) Inventory (972)

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Kenneth Sorensen

Internet Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

Completely transparent, honest, and friendly.

Contact Me

4.6

74 Reviews

Completely transparent, honest, and friendly.

Overview Reviews (74) Inventory (972)

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Specialties & Trainings

Customer Service

4.6

74 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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74 Reviews of Kenneth Sorensen

August 02, 2025

Dealership Rating

Employee Rating

Oil changes do not take 4 hrs, found my vehicle in the street parked. Service guy said about an hour. What’s the point of making an appointment if the service guys just take in vehicles in the fast lane w street parked. Service guy said about an hour. What’s the point of making an appointment if the service guys just take in vehicles in the fast lane while I set an appointment. Plus the tech who serviced my truck didn’t tighten the drain bolt all the way, I had oil leaking. Not professional More

by natemex87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dylan Iuculano , The newest guy in the service dept

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Aug 07, 2025 -

Reliable Nissan responded

We are concerned to hear that you feel this way about your service experience. We understand your concerns about appointment scheduling and prioritization, and we take these matters seriously. The experience you've described falls short of the professional standards that we strive to provide. Your feedback is important to us. We are committed to addressing these operational issues to ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this matter further and work toward a resolution.

July 26, 2025

Dealership Rating

Employee Rating

Kenneth 'Pac-Man' was very understanding with our situation and did his absolute all to get us into a comfortable place with a new vehicle. situation and did his absolute all to get us into a comfortable place with a new vehicle. More

by SAYAWEA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Sorensen

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July 15, 2025

Dealership Rating

Employee Rating

First time experience at this location. They provide d great service. Had a good experience getting the vehicle I needed. They provide d great service. Had a good experience getting the vehicle I needed. More

by atl31falcons

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tiarre Villegas, Preston Ulibarri

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July 15, 2025

Dealership Rating

Employee Rating

Everything went good. And everyone treated me nice Everything got done and I was really happy driving away with my new car thank you. And everyone treated me nice Everything got done and I was really happy driving away with my new car thank you. More

by robertamt894

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Myers, Destiny Rodriguez, Bryce Moen

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May 21, 2025

Dealership Rating

Employee Rating

Amazing place to get your first car pac- man helped me out a lot. everyone so nice out a lot. everyone so nice More

by tristanyazzie10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 27, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Pac-Man and the team made your first car experience amazing. Your satisfaction means a lot to us, and we hope you enjoy your new ride!

April 27, 2025

Dealership Rating

Employee Rating

Really great people, friendly, and stick to the word really quick process and got along great really quick process and got along great More

by anthonyrobinson236

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesse Flores

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Apr 28, 2025 -

Reliable Nissan responded

Thanks, Anthony! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering great service. Looking forward to seeing you again soon!

April 10, 2025

Dealership Rating

Employee Rating

The Best car buying experience I have ever experienced. My family and I were treated like Royalty! My family and I were treated like Royalty! More

by grggodly24

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Bateman, Tiarre Villegas

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Apr 11, 2025 -

Reliable Nissan responded

Thank you for such an amazing review! We're so glad to hear that you and your family had such a fantastic experience. Treating our customers like royalty is exactly what we aim for, and we're thrilled we could make your car buying experience the best you've ever had. We appreciate your business and look forward to serving you again in the future!

April 01, 2025

Dealership Rating

Employee Rating

I was attended too right away filling our paperwork was easier than before I was satisfied with the payment easier than before I was satisfied with the payment More

by RETAILREP12345

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe, Craig Stewart, Raymond Sanchez, Adrian Reynolds, Jessica Esparza

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Apr 02, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a quick and easy experience with us. Your satisfaction is our priority, and we're glad we could make the process smoother for you. We appreciate your feedback!

April 01, 2025

Dealership Rating

Employee Rating

Very easy to work with and make a deal. Very easy finance process. We did not feel as if the dealer was playing games or wasting time. Very easy finance process. We did not feel as if the dealer was playing games or wasting time. More

by samybaby57

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sophia Salazar

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Apr 03, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear that you found our process smooth and transparent. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to serving you again in the future.

March 31, 2025

Dealership Rating

Employee Rating

Reliable Nissan was very helpful with getting me into a car I have been wanting for quite a while & they were able to get me into a great deal for my Nissan Z. car I have been wanting for quite a while & they were able to get me into a great deal for my Nissan Z. More

by NORMAN.G0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sophia Salazar, Kim Gutierrez

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Apr 01, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Norman! We're thrilled to hear you found the perfect Nissan Z and got a great deal. Your satisfaction is our priority, and we appreciate your kind words about our team’s help in your car-buying journey! Enjoy your new ride!

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