Kendrick Jones

Bought a preowned car as is during the sales process the salesperson cam said he would give us a second key and also patch a chip in the windshield. He did not have the second key because he said another sa salesperson cam said he would give us a second key and also patch a chip in the windshield. He did not have the second key because he said another salesperson had it. When I called the next day for an update on the key and also pointed out. The windshield wasn’t done. Cam was not there and I had to speak with Kendrick. Kendrick was aggressive and almost combative and kept telling me what he wouldn’t do. After my persistence, he sent someone to my house to fix a chip in the windshield and agreed to give me a second key. I made an appointment to pick up the second key. I met with Cam again and he said it would take about an hour. After waiting for almost 2 hours I asked for an update and they hadn’t started yet so I had to chase down Kendrick to get some action. They then agreed to move me to the top of the line and it took about 3540 minutes to complete it. The post sales experience was absolutely horrible. More

by marcblock Verified Customer Verified Customer

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Brandon Stedman-Bristow provided me with exceptional customer service! He greeted me with a friendly smile and made sure to keep me well informed. Thank you Four Stars Nissan! customer service! He greeted me with a friendly smile and made sure to keep me well informed. Thank you Four Stars Nissan! More

by Nissanfan100 Verified Customer Verified Customer

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It was a great day to purchase a car. They are amazing and really listen. They are amazing and really listen. More

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Dan was excellent. Very organized and kind. Great asset to your dealership. Excellent follow up. Very organized and kind. Great asset to your dealership. Excellent follow up. More

by shannonpq3 Verified Customer Verified Customer

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Absolutely great experience, everyone was friendly and helpful. They were professional, knowledgeable, patient and thorough. We highly recommend! helpful. They were professional, knowledgeable, patient and thorough. We highly recommend! More

by elterman1 Verified Customer Verified Customer

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They make you feel like family. Dillon is very helpful, he is great to work with and understands your situation. Also kendrick is one of the best car managers we have ever dealt wit Dillon is very helpful, he is great to work with and understands your situation. Also kendrick is one of the best car managers we have ever dealt with. These two combined are unstoppable and amazing at what they do and make you feel like you like family and not just a number on the board. I would recommend anyone who’s looking for a brand new car or a lease or anything. They need automotive wise to reach out to Dillon or Kendrick at four stars Nissan in Denton. More

by britthoyt14 Verified Customer Verified Customer

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Jackson never gave up on trying to find the vehicle we wanted and getting all numbers where they needed to be, literally was 30 ,minutes away from refinancing my vehicle and he landed the deal. Jackson ma wanted and getting all numbers where they needed to be, literally was 30 ,minutes away from refinancing my vehicle and he landed the deal. Jackson may turn you into 5 star nissan one day. More

by kmillette5 Verified Customer Verified Customer

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Sales and service have been excellent on each of the last 3 cars that I have bought at this dealership. Very pleased all the way around. 3 cars that I have bought at this dealership. Very pleased all the way around. More

by Randyteel Verified Customer Verified Customer

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My experience with the Dealer is as follows. I recently stopped by for service in my Rogue and while in there tried the pathfinder. I liked it and was leaning towards a trade in. I asked fo I recently stopped by for service in my Rogue and while in there tried the pathfinder. I liked it and was leaning towards a trade in. I asked for an appraisal of a car that I bought from them a year and a half ago, with less than 8000 miles on it and in perfect condition. In my opinion, the numbers given were low. Not the dealers fault, but Nissan in general. Seems to me the value of Nissan depreciates quicker than other brands. Kendrick tried to help, but there is nothing thst can be done at the moment. Good people and willing to help. More

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Always great service and straightforward dealings. This is my third car from this dealership. Very pleased with all aspects. This is my third car from this dealership. Very pleased with all aspects. More

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