Ken Schneider | Page 4

From the moment we walked through the door there was a sense of professionalism and an eagerness to work with us that other dealerships we had visited lacked. No pressure. No one shadowing us as we checke sense of professionalism and an eagerness to work with us that other dealerships we had visited lacked. No pressure. No one shadowing us as we checked out the model of car on the showroom floor we had an interest in, but they were still nearby to answer our questions. Eventually, we were introduced to Anastasia, who took good care of us and walked us through the process. While we had to wait a couple of months for the car we wanted -- a 2021 Supra GR 3.0 Premium in Nitro Yellow, it was well worth the wait!! The staff, from top to bottom, including sales, management, finance, and service have been top notch. I'm not sure who was more excited when the new car arrived, the Metro Toyota staff or us! We loved the entire experience of purchasing our new car from Metro Toyota! More

by CATPACK5 Verified Customer Verified Customer

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I had the pleasure of working with Chris, Ryan, and Ken during my experience today and they made the process so easy! From the moment I got there, to when I drove off the lot, they were incredibly kind and during my experience today and they made the process so easy! From the moment I got there, to when I drove off the lot, they were incredibly kind and helpful. They were able to work with my budget and help me get the exact car I had my eyes on. I will recommend Metro Toyota to anyone in need of a car from now on! Thank you! More

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Scott Barrier sees to all the details and is the reason I can depend on the service being done correctly or I can know he will follow up if necessary can depend on the service being done correctly or I can know he will follow up if necessary More

by JUST4SHARYN Verified Customer Verified Customer

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Brandan, Jeremy & Dawn from Metro Toyota were simply dynamite! From start to finish they provided me with specific data, phenomenal accommodations for my specific scenario and unparalleled customer serv dynamite! From start to finish they provided me with specific data, phenomenal accommodations for my specific scenario and unparalleled customer service. Come down to Metro Toyota if you want the BEST Cleveland has to offer! More

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Excellent service and the sales department is awesome. I have bought cars off of them for the last 15 years . I will not go to another dealer . They stand behind their product . Staff always polite and effi have bought cars off of them for the last 15 years . I will not go to another dealer . They stand behind their product . Staff always polite and efficient. More

by ADDLEMAND Verified Customer Verified Customer

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The whole car buying experience at Metro was beyond easy and fantastic.Romona was a pleasure to work with and extremely knowledgeable about her cars. and fantastic.Romona was a pleasure to work with and extremely knowledgeable about her cars. More

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We have bought several cars from this dealership. We have always had a great experience. They are friendly, knowledgeable and easy to work with. I would highly recommend them. have always had a great experience. They are friendly, knowledgeable and easy to work with. I would highly recommend them. More

by JSEVEN3 Verified Customer Verified Customer

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Great customer service,great people,very clean, friendly,they treat you like family,great price,fast, great quality they are fantastic,specific and honest,professional friendly,they treat you like family,great price,fast, great quality they are fantastic,specific and honest,professional More

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I was thrilled with the efficient and quick service with many smiles when I came this fall to buy a RAV4. Great facility and helpful, knowledgable staff. They took time to show me the ins and outs of the ve many smiles when I came this fall to buy a RAV4. Great facility and helpful, knowledgable staff. They took time to show me the ins and outs of the vehicle's features and when I came back to drop off paperwork even though those whom I worked with were not in that day, the other staff jumped up to help me right away. Highly recommend. More

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I have the best experience with this guys, 3 years ago I leased a car from Toyota, and Ken the sales man ho worked on my car, is the best ever. After 3 years I got back to them and I got 2 cars. I am so hap leased a car from Toyota, and Ken the sales man ho worked on my car, is the best ever. After 3 years I got back to them and I got 2 cars. I am so happy and I will definitely get back to them for next cars. Good job guys! More

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