Ken Graf

Took care of my recall quickly and professionally. Offer additional services to keep my car safe. Offer additional services to keep my car safe. More

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Had a great experience and was able to get my services covered under warranty. Wait was a bit long, but once they figured out what was wrong, they were able to speed the process up. covered under warranty. Wait was a bit long, but once they figured out what was wrong, they were able to speed the process up. More

by spiessjaelyn Verified Customer Verified Customer

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Friendly, helpful greeting. Kept me informed and was more than just doing their job. Very impressive staff! Kept me informed and was more than just doing their job. Very impressive staff! More

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Low pressure sales. The service department is great. Fast and efficient. All the staff is kind!! The service department is great. Fast and efficient. All the staff is kind!! More

by tonia.gintz Verified Customer Verified Customer

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they do a good job at getting you in and out in a timely manner. manner. More

by JEERICKSON73 Verified Customer Verified Customer

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Friendly Transparency when it comes to pricing Done timely Complementary car wash after service Recommend timely Complementary car wash after service Recommend More

by CARRIELUCCA Verified Customer Verified Customer

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Service was much better this time. Agent seemed more knowledgeable. Very nice person. Work completed in an acceptable amount of time. Agent seemed more knowledgeable. Very nice person. Work completed in an acceptable amount of time. More

by slwhitc Verified Customer Verified Customer

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Ken went out of his way to explain the service and suggestions for going forward. suggestions for going forward. More

by nuhan Verified Customer Verified Customer

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Great people, great customer service, very professional dealership. Couldn't be happier having purchased a 2024 KIA Telluride from Luther Kia. dealership. Couldn't be happier having purchased a 2024 KIA Telluride from Luther Kia. More

by rob.page Verified Customer Verified Customer

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Terrible experience. I left my new Kia with your service department, believing that it was in good hands. I came back to a damaged vehicle because someone put my car in I left my new Kia with your service department, believing that it was in good hands. I came back to a damaged vehicle because someone put my car in the customer lot and someone rammed into my backend. The tech said, no damage, but that wasn't true. Now we have to deal with a repair to my new car because of your terrible parking situation. Luther should have been responsible to take care of this problem. Instead they made light of the damage and sent us on our way. That is truly poor customer service! More

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