Keith Nichols

I thoroughly enjoyed working with Mr. Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showe Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showed interest in his line of work and in his Customers More

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It was our first time at Mercedes of Silver Spring and won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself. won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself. More

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I had a wonderful experience at Mercedes-Benz of Silver Spring, and I want to give a special shout-out to Chevist, who made the entire process smooth, professional, and enjoyable. From the moment I walked Spring, and I want to give a special shout-out to Chevist, who made the entire process smooth, professional, and enjoyable. From the moment I walked in, Chevist was welcoming, knowledgeable, and attentive. He took the time to understand what I was looking for and guided me through all of my options without any pressure. His communication was clear, honest, and respectful, and he made sure I felt confident in my decision every step of the way. I truly appreciated his patience and expertise, and I couldn’t be happier with my new Mercedes. If you’re looking for excellent service and someone who genuinely cares about your experience, I highly recommend asking for Chevist. Thank you to Chevist and the team at Mercedes-Benz of Silver Spring for a great car-buying experience! More

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I had a great experience, Mr. Edward Moore was nothing but amazing the silver spring team was very helpful! Edward Moore was nothing but amazing the silver spring team was very helpful! More

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This was the fastest and most pleasant car buying experience my wife and I had. experience my wife and I had. More

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Julian went above and beyond to ensure my satisfaction and exceeded my expectations with a seamless experience! So happy he is back! Overall, everyone that I engaged with were great and are the reason w and exceeded my expectations with a seamless experience! So happy he is back! Overall, everyone that I engaged with were great and are the reason why I continue to be a part of the Mercedes of Silver Spring family! More

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Howard Embden professionalism, and charisma made me want to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience More

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Received excellent and professional service from Chevist Mitchell! Excellent Service- A very friendly and customer I focused staff, Mitchell! Excellent Service- A very friendly and customer I focused staff, More

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It was a lucky day when I stopped by at the Mercedes-Benz of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships close of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships closer to where I live, but when the time (finally!) came to buy a new car I didn’t think twice in driving more than one hour so I could close the deal with Chevest. His professionalism, attention and care surpassed of the any other sales’ person I’ve met in the last few months. I highly recommend him and his teams’ services - you won’t be disappointed! More

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I had the most amazing car-buying experience at Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Julian Chin, my sales representative, was phenomenal! He was attentive, patient, and incredibly knowledgeable about the vehicle options. He took the time to ensure all my questions were answered and went above and beyond to find the perfect car for me. Keith Nichols, the Sales Manager, was equally fantastic. His friendly demeanor and transparent communication made the entire process stress-free. I truly appreciated his willingness to work with me to ensure I received the best deal possible. And a special shout-out to May Shine in finance, who made the final steps of the process seamless. She explained everything clearly and made the paperwork a breeze, which I truly valued. If you're looking for a luxury car-buying experience that treats you like family, Mercedes-Benz of Silver Spring is the place to go! This dealership has an outstanding team that genuinely cares about its customers. I highly recommend Julian, Keith, and May to anyone considering! More

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