Kazim Ertiftik

The experience at your dealership was a horrible one. The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters of your dealership. One issue encountered was attempting to get a second key for the used car I purchased. The manager in charge told me we do not provide spare keys for used cars. Mind you, the spare key is only $60.00 in the scope of the $31,000 plus that I will be paying for this used car. To add insult to injury, the tech in the parts department order me a blank key. Why would I want a blank key is beyond my comprehension. He proceeded to call me to ask me for more money towards the spare key. All you needed to do is take 10 minutes out of your busy day to ask " Mam is there anything else we can assist you with today? Provide me with accurate information regarding purchasing a spare key including the process in doing so. If I could do this all over I would have selected a more attentive dealership. You have lost a possible life long customer with the lack of empathy and basic customer service displayed by the staff at your dealership. But that probably doesn't even matter to your organization in the grand scheme of it all. More

by silvanagonzalez67 Verified Customer Verified Customer

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Kazim and Kerem are the best dealership personnel I have ever dealt with. Very simple, low pressure sale - will happily refer and send my friends and family there way! ever dealt with. Very simple, low pressure sale - will happily refer and send my friends and family there way! More

by talesnickj Verified Customer Verified Customer

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Great experience not a lot of hassle and we were able to come to a good deal. come to a good deal. More

by Kevin Verified Customer Verified Customer

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Sending unwanted texts. I have never applied with or used my number for greenway Kia before. I have never applied with or used my number for greenway Kia before. More

by lulselving20 Verified Customer Verified Customer

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Great experience with Kazim. Great customer service and a great salesman. Love my new car! Great customer service and a great salesman. Love my new car! More

by aviance_catholic Verified Customer Verified Customer

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