

Kayla Lambert
Service Writer
Southern Team Nissan of New River Valley
2130 N Franklin St
Christiansburg, VA 24073
I have a small zoo that consists of 3 cats, 2 reptiles, and a fancy little fish.
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Write a Review188 Reviews of Kayla Lambert
October 22, 2025
Tried to charge $150 to change a hood light. That is minimal labor, removing 2 screws. That is minimal labor, removing 2 screws. More
Other Employees Tagged: Preston Hedge, Casey Jones, Brandon Brusseau
October 22, 2025
Professional and on time with a quality results that you can depend on. Will use again! can depend on. Will use again! More
Other Employees Tagged: Preston Hedge
October 20, 2025
I love southern team nissan. The service is great. My salesperson Bailey Dunnivant is great. Will always deal with you guys. Kayla Lambert is always helpful when scheduling servi The service is great. My salesperson Bailey Dunnivant is great. Will always deal with you guys. Kayla Lambert is always helpful when scheduling service and appointments. More
Other Employees Tagged: Kayla Lambert
October 18, 2025
Very friendly service and knowledgeable about the service. Fit me in as a walk in and was appreciated. service. Fit me in as a walk in and was appreciated. More
Other Employees Tagged: Preston Hedge, Casey Jones, Brandon Brusseau
October 17, 2025
Absolutely worst experience I have ever had! I came in for a basic oil change. First off they tried to add a tire rotation that I did not ask for and I am waiting for money to come in to buy new I came in for a basic oil change. First off they tried to add a tire rotation that I did not ask for and I am waiting for money to come in to buy new tires. So why would I rotate tires that were at 3/32 at my recent state inspection? No thanks! Then they tried to upsell some tire sale that were buy 3 get 1 free tires. I am sorry the prices were higher than a recent quote of buying 4 tires with free mounting and balancing which would have been an additional expense on top of the higher price for tires. No thanks! And to top it off, I was there 2 hours mind you for a basic oil change. Finally I go up to ask about my car because no one has come to talk to me at all! Eventually someone comes out and tries to tell me that I have seal leaks on right and left side. Now mind you I had recently had a state inspection that did not see this issue and I have had no signs in my driveway of any leaks. They wanted 1,600.00 to fix this alleged problem. No thanks!!!! Only reason I come here for my oil changes is I was offered 3 free oil changes per year when I bought my car as long as I have the car. I am questioning whether it is worth it to get those “free” oil changes. I am not sure I will ever come back. I never used to have any concerns but as time goes by, they keep sneaking things in on people. I overheard it happen to 2 other people while I was waiting for my car. More
October 17, 2025
Southern team Nissan is a wonderful place to buy and have maintenance on your vehicle. They are very helpful and explains in detail what is wrong or needs done. Thank you Nissan of the nrv! maintenance on your vehicle. They are very helpful and explains in detail what is wrong or needs done. Thank you Nissan of the nrv! More
Other Employees Tagged: Preston Hedge, Frankie Howell, Casey Jones, Brandon Brusseau
October 17, 2025
We are very satisfied with the service we have received from this dealership. They are both helpful and friendly. from this dealership. They are both helpful and friendly. More
Other Employees Tagged: Preston Hedge, Casey Jones, Brandon Brusseau
October 16, 2025
I love this dealership. Clean, people are super nice and respectful. And call when they think they have made a mistake. Clean, people are super nice and respectful. And call when they think they have made a mistake. More
Other Employees Tagged: Preston Hedge
October 08, 2025
Excellent service and very nice staff. I have had my vehicle serviced there since 2011...very satisfied customer (I do miss Mike though). I have had my vehicle serviced there since 2011...very satisfied customer (I do miss Mike though). More
Other Employees Tagged: Kayla Lambert

