Kayla Lambert
Kayla Lambert at Southern Team Nissan of New River Valley

Kayla Lambert

Service Writer

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.7
143 Reviews

I have a small zoo that consists of 3 cats, 2 reptiles, and a fancy little fish.

4.7

143 Reviews

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143 Reviews of Kayla Lambert

August 26, 2025

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Employee Rating

Easy to book, available next day, in at 9 , out at 12 same day , everyone courteous, awesome experience! More

by dcwitney
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Recommend Dealer
Yes

Other Employees Tagged: Casey Jones

August 23, 2025

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This dealership has always provided excellent service to me every since I purchased a Nissan Altima in 2012. Preston Hedge has never failed to be kind, competent, and accommodating. More

by kdunlap3
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Casey Jones

August 22, 2025

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She is simply amazing, always trying to help and every time I had called her for trying to get in, she had been able to find a space. . More

by JARROYO.MFCC
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Recommend Dealer
Yes

August 22, 2025

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She worked me in at my convenience. She has great customer service. Thank you so much More

by PFRANK24060
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

August 16, 2025

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It was a very neat and clean place. The staff were nice and friendly and were organized. More

by HWELLS78
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Recommend Dealer
Yes
Aug 20, 2025

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 14, 2025

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Usually I am very pleased but this time when I went for a oil change, they had my truck back there for a little over 2 hours. I had taken a long lunch so I could do this without missing much work. I ended up More

by loriduncan65
Recommend Dealer
No

Other Employees Tagged: Kayla Lambert

Aug 20, 2025

Southern Team Nissan of New River Valley responded

Thank you for bringing this to our attention, Lori. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 12, 2025

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NRV Nissan does an excellent job. They point out things about my car that I was unaware of. Very courteous and professional. Nice customer lounge. More

by MARK.ROOPE
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Recommend Dealer
Yes

August 09, 2025

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I mean its alright. Great people. Kayla's top tier, incredibly professional, straight up gucchi. More

by SCOOTER2442
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

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I have always received excellent service from this dealership I purchased my car here and will likely return when it dies More

by cancernp
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert

August 08, 2025

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Employee Rating

All went well. The rescheduling, the check in, and the service was quick and thorough. More

by DAVID_STROUD66
Recommend Dealer
Yes
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