Kavin Robertson

Be extra cautious when buying from this dealer! Kevin was friendly, helpful, and spent a lot of time assisting me with the purchase and financing. I appreciate his effort as a salesperson. Unf Kevin was friendly, helpful, and spent a lot of time assisting me with the purchase and financing. I appreciate his effort as a salesperson. Unfortunately, the overall dealership experience was disappointing. I had an appointment scheduled with Mr. Rob, but he was not available, and the process was handled by Kevin. The vehicle had visible dust and about 45 miles on it before the test drive. After the car was washed and the paperwork was completed, I noticed a dent. I was told it would be repaired, but after multiple follow‑ups over the next 2–3 weeks, I was informed the part could not be fixed and that it was considered a Hyundai manufacturing issue. There was also visible trunk door misalignment, which I was told was “common.” During a long trip, another Hyundai dealer questioned whether the car had been in an accident due to panel misalignment and identified a charging port door issue. Although they agreed it required repair, the necessary parts were on backorder. I was also told that a mandatory $499 fee was added because a “ceramic coating” was already applied to all vehicles and could not be removed; however, the product applied was Permaplate, not a true ceramic coating, which made this explanation misleading. Combined with other dealer‑added items totaling approximately $2–3k, this added to the frustration. Overall, this experience felt like taking delivery of a vehicle that needed multiple fixes, rather than a brand‑new car. While Kevin did his job well, the post‑sale support, communication, and transparency were poor. More

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GREAT PRICING AND EVEN BETTER SERVICE, BEFORE DURING AND AFTER THE SALE. FIVE STARS PLUS ON EVERYTHING. AFTER THE SALE. FIVE STARS PLUS ON EVERYTHING. More

by jmartinez75 Verified Customer Verified Customer

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Everybody was super helpful and polite to my husband and me. This was our first time purchasing a car, and we had several questions. They were super patient and thoroughly explained everything to us. me. This was our first time purchasing a car, and we had several questions. They were super patient and thoroughly explained everything to us. More

by Victor Hugo Verified Customer Verified Customer

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Everyone involved was pleasant to deal with and best of all, prepared and easy to deal with. all, prepared and easy to deal with. More

by jstrong21 Verified Customer Verified Customer

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The team that helped my daughter and myself get financed were the best. Kavin and the finance guy worked a miracle because my issue was quite complex but they went over and beyond taking good care of use bo were the best. Kavin and the finance guy worked a miracle because my issue was quite complex but they went over and beyond taking good care of use both. I look forward to working with them in the future.! More

by Valerie James Verified Customer Verified Customer

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Kavin is the best dealer in Auburn. His service is always perfect. He satisfies every need. His service is always perfect. He satisfies every need. More

by ldh0676 Verified Customer Verified Customer

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I have pruchased two used vehicles through Hyundai of Auburn, working with Kavin Robertson each time. Kavin was wonderful to work wth, explaining details and not pressuring us on our decision. He took Auburn, working with Kavin Robertson each time. Kavin was wonderful to work wth, explaining details and not pressuring us on our decision. He took the time to sit with us, and even worked on the price to get it where we could afford it. All in all, I would recommend Hyundai of Auburn and will likely use themfor our next purchase. More

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The process was very good all the way around. I got exactly the car I wanted at a reasonable price. Kavin is a great salesperson. The Sales Manager came out to speak with us and in 50 years of ca I got exactly the car I wanted at a reasonable price. Kavin is a great salesperson. The Sales Manager came out to speak with us and in 50 years of car buying, we have never had that happen. Exceptional More

by janesstage Verified Customer Verified Customer

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Kavin Robertson was extremely helpful and honest in answering all my questions about my purchase. This was my first car purchase from a dealership, and I am very happy with how easy it went, thanks to answering all my questions about my purchase. This was my first car purchase from a dealership, and I am very happy with how easy it went, thanks to his help. More

by bahadirozturk Verified Customer Verified Customer

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I’ve bought several Hyundai cars from Hyundai of Auburn, and Kavin Robertson is always amazing. He explains everything clearly before I even ask and makes the whole process easy and stress-free. Truly the and Kavin Robertson is always amazing. He explains everything clearly before I even ask and makes the whole process easy and stress-free. Truly the best partner when buying a car! More

by simpleo Verified Customer Verified Customer

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