Katrin Bassenger

I wanted to share my excellent experience with Kat. I purchased my first MB with her 6 months ago, and unfortunately, my car was recently totaled in an accident. When I returned to Kat for assistance, I purchased my first MB with her 6 months ago, and unfortunately, my car was recently totaled in an accident. When I returned to Kat for assistance, she was incredibly helpful and went above and beyond to ensure I received a very good deal on a new vehicle. I cannot thank her enough for all the assistance. The best! Rose Santiago More

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I have now been with Mercedes through 2 vehicles and each time, Katrin B. has been my go to expert at Rusnak. Kat has been fantastic for working with me to find exactly what I'm looking for in a vehicle. Eac time, Katrin B. has been my go to expert at Rusnak. Kat has been fantastic for working with me to find exactly what I'm looking for in a vehicle. Each time, no pressure given, hassle free- just straight to the point facts and insight. I definately recommend her and this dealership as its been great with each visit. More

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I had a bit of a hassle with my previous Mercedes trade-in bill. I reached out to Katrin, my go-to Mercedes expert, and guess what? She was super quick to fix it all up! Thanks a bunch, Katrin! trade-in bill. I reached out to Katrin, my go-to Mercedes expert, and guess what? She was super quick to fix it all up! Thanks a bunch, Katrin! More

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I recently purchased a car from Rusnak Mercedes in Arcadia, and had an excellent experience. Katrin was incredibly helpful and patient, answering all my questions and guiding me through the process. T Arcadia, and had an excellent experience. Katrin was incredibly helpful and patient, answering all my questions and guiding me through the process. They were transparent about pricing and financing options, which made me feel confident in my decision. I appreciated their knowledge and willingness to go the extra mile.Even after purschase was final, she still kept me updated until the vehical was shipped to my door.I highly recommend this dealership to anyone looking for a positive and stress-free car buying experience. More

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Absolutely phenomenal experience thanks to Katrin! I'm based in Dallas, Texas, and Katrin made the entire out-of-state purchase process seamless from start to finish. She communicated clearly and con I'm based in Dallas, Texas, and Katrin made the entire out-of-state purchase process seamless from start to finish. She communicated clearly and consistently, even giving me her personal number to stay in touch, and went above and beyond, coming in on her day off just to help us close the deal. From locking in the vehicle to ensuring timely delivery and walking us through setup, Katrin truly took care of everything. Her dedication, professionalism, and kindness made what could've been a stressful experience into something truly enjoyable. If you're buying from Mercedes-Benz of Arcadia, ask for Katrin, you'll be in the best hands possible. More

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Katrin Bassenger once again demonstrated exceptional expertise. As my third vehicle from Rusnak Arcadia, I consistently derive great satisfaction from purchasing a Mercedes-Benz. Her unwavering patience expertise. As my third vehicle from Rusnak Arcadia, I consistently derive great satisfaction from purchasing a Mercedes-Benz. Her unwavering patience during our test drive of my forthcoming GLC 350e left me astounded by its futuristic features and exceptional quality. She graciously showcased the available future options and features of this remarkable machine. I extend my sincere gratitude to Katrin Bassenger for her invaluable assistance. Her expertise has instilled in me a strong desire to continue patronizing Rusnak Arcadia. More

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Very grateful for your help and assistance in solving my problem. Responsive employee and pleasant person in communication. My recommendation! Katrin thank you very much! problem. Responsive employee and pleasant person in communication. My recommendation! Katrin thank you very much! More

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Everyone was very professional and worked quickly to help us close our purchase. Katrin was very responsive to our needs and communication was very efficient. Even when we experienced an issue afterwards, sh us close our purchase. Katrin was very responsive to our needs and communication was very efficient. Even when we experienced an issue afterwards, she worked quickly to resolve the matter and make it easy for us. Thank you Mercedes of Arcadia! More

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If you’re buying a benz and close to Arcadia go and look for Katrin. She’s knowledgeable, nice and kind, and very helpful. for Katrin. She’s knowledgeable, nice and kind, and very helpful. More

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Kat was extremely helpful with a very complex transaction. She was patient, knowledgeable and facilitated multiple departments to assist me on my sale. I look forward to working with Kat and Merc transaction. She was patient, knowledgeable and facilitated multiple departments to assist me on my sale. I look forward to working with Kat and Mercedes of Arcadia in the future. More

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