Katie Rice
Katie Rice at Executive Kia

Katie Rice

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
302 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

4.8

302 Reviews

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302 Reviews of Katie Rice

June 17, 2025

Dealership Rating
Employee Rating

Service was quick and very detailed. I loved the video that was sent of my vehicle. Absolutely love these guys! More

by S. Flemming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

June 10, 2025

Dealership Rating
Employee Rating

This is my go to when it comes to taking care of my car. Staff are friendly, waiting area is spacious. They also give you updates via text and a rundown with what service they did that day More

by Dd
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone

Jun 10, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

June 10, 2025

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Employee Rating

Executive Kia service department is the best I have worked with. They are honest, friendly and very helpful. More

by Jwooding
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

June 09, 2025

Dealership Rating
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This is the best dealer in the state for service and purchasing. They always make you feel valued. More

by BFRIES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 09, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 07, 2025

Dealership Rating
Employee Rating

Harrison is amazing. He followed up with me and responded even off hours when I had an issue with the car. Ordered the things needed to order and informed me right away w More

by Dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone

Jun 07, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 06, 2025

Dealership Rating
Employee Rating

They took care of the car in a friendly and efficient way. Always a positive experience! More

by SECH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

May 26, 2025

Dealership Rating
Employee Rating

Quick service, never disappointed with KIA. The team is always helpful and pleasant to deal with. More

by CMG611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone, Dan Raucci , Jake Anthony, Rachel Marshall

May 26, 2025

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

May 22, 2025

Dealership Rating
Employee Rating

Everyone at executive Kia is always very nice, very helpful, and very knowledgeable. We always bring our Kia Sorrento there for service and oil changes and everything and they are very accommodating an More

by RannC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Harrison Stone, Dan Raucci , Jake Anthony, Rachel Marshall

May 22, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

May 20, 2025

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Employee Rating

Excellent service coordinator. She made sure the warranty service visit was completed promptly with no nonsense. Important and noticeable to a busy professional engineer who know More

by Sherwingormly
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2025

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

May 06, 2025

Dealership Rating
Employee Rating

Highly recommend this dealership- very fast service, knowledgeable people, accommodating timelines, and a clean space with coffee while you wait More

by Sarah.dudgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Anthony

May 06, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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