Karen Vieira
Karen Vieira at Cityside Subaru

Karen Vieira

Service Advisor

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

5.0
112 Reviews
5.0

112 Reviews

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112 Reviews of Karen Vieira

March 20, 2026

Dealership Rating
Employee Rating

Always helpful and thorough. The service team is excellent and helps to locate and apply any available discounts. More

by Andrew Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi , Sara

Mar 20, 2026

Cityside Subaru responded

We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.

February 18, 2026

Dealership Rating
Employee Rating

Very nice waiting area ! ! Free ride to nearby area to lunch !! Very courteous staffs !! Very pleasant experience !! More

by Kenny
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

February 13, 2026

Dealership Rating
Employee Rating

We have always had a great experience at cityside subaru. The service is great and the communication is excellent. I also appreciate how transparent they are with costs as well as repair options. I’ve been u More

by jbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

February 10, 2026

Dealership Rating
Employee Rating

Very professional courteous dealership. From the time you walk in and come back to pick up your car. Now they have a new facility, which is even better and should be top notch. More

by 12randma
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 31, 2026

Dealership Rating
Employee Rating

Staff are consistently polite and so very friendly, a. Smile goes a long way. The facility is spotless with a big emphasis on customers. More

by Jeanyfahey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 27, 2026

Dealership Rating
Employee Rating

Reliable and transparent services provided! I was told one thing from another shop. When I brought y vehicle here not only was I told accurate information about my bro was shown! More

by Shaybosslady
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 26, 2026

Dealership Rating
Employee Rating

Extremely knowledgeable about the smallest detail I might find insignificant but are willing to help. Friendly staff and wonderful waiting area More

by bevvym147
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

January 23, 2026

Dealership Rating
Employee Rating

I have been using Cityside Subaru for 26 years. I am on my third Subaru Forrester and I love it. The dealership is incredibly kind, and they take very very good care of their customers. I say that More

by Jacqueline
Service Price Transparency
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Recommend Dealer
Yes

January 15, 2026

Dealership Rating
Employee Rating

First-rate customer service in all departments. Subarus are so sturdy, the engine and transmission last forever when properly maintained. I've been going there since 2004 for regular service and au More

by Jacqueline
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lebron

September 30, 2025

Dealership Rating
Employee Rating

The Cityside Service Department went over and beyond my expectations. Mike Rossi made the whole process so seamless. Thank you so much! More

by MBetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Martell, Mike Rossi

Oct 03, 2025

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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