Karen Carofano
Karen Carofano at Toyota of Wallingford

Karen Carofano

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.8
131 Reviews
4.8

131 Reviews

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131 Reviews of Karen Carofano

March 24, 2026

Dealership Rating
Employee Rating

They were very welcoming and tried their hardest to get me the best price for my vehicle! Thank you so much!! More

by Ronan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Mayzler, Joe Carroll

Mar 25, 2026

Ronan responded

Joe was great, he was very understanding of my needs and tried his best to meet them! He was very patient from the beginning and was always checking on me during waiting periods and even had multiple conversations about random things. Ed was also amazing, he tried his hardest to get me a good rate, and it ended pretty well, although it wasn't exactly what I wanted, it was still the best deal I could've asked for. To Joe, for the great communication, I also was able to get my headlight replaced, it was out for some reason and the techs did an excellent job of replacing it and was quick! Seeing them scramble around to make sure I leave with a beautiful car without any issues was amazing to me! Thank you again for everyone's time, great first experience of buying a car!

January 31, 2026

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I can’t say enough about this dealership; The quality of product, my sales person Preston Studley, Mark in service, parts counter, finance, vehicle prep have all exceeded my expectations of a fine professio More

by Rollim
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 07, 2026

Toyota of Wallingford responded

We truly appreciate you sharing your experience with our Toyota dealership. Hearing that our sales team delivered excellent service means a lot to us. Enjoy your vehicle, and thank you for choosing us.

January 29, 2026

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This is my second time leasing a truck from Toyota of Wallingford, and once again they completely exceeded our expectations. Anthony Bauer is truly next level. His knowledge, professionalism, and dedicat More

by Nicco1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Mayzler, Anthony Baur

Jan 31, 2026

Toyota of Wallingford responded

We’re grateful for your feedback and your recommendation. Providing excellent service at our Toyota dealership is always our goal. Thank you for allowing us to earn your business.

December 26, 2025

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Employee Rating

Anthony Baur was my salesman and he was great. He worked very hard to find the right new vehicle for me. He patiently listened to what I wanted in a vehicle and what my budget was and was able to More

by Richard F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2025

Toyota of Wallingford responded

Thank you for sharing your positive experience—we’re grateful for your feedback.

December 04, 2025

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great dealership, clean and personnel willing to help you. did not purchase my Toyota GR 86 here but decided to have service here. I bought a 2024 Toyota Rav4 Hybrid and servicing it in Wallingford. More

by nveltri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Graham was my service guy ,5 Star

Dec 04, 2025

Toyota of Wallingford responded

Thank you for leaving us a positive review! We're proud to have earned your business.

December 03, 2025

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Employee Rating

Great people willing to work within your means and get you the best deal possible. More

by Liya Milatro
Recommend Dealer
Yes

Other Employees Tagged: Preston Studley

Dec 04, 2025

Toyota of Wallingford responded

Thank you for your generous feedback! We're honored you chose our dealership.

September 14, 2025

Dealership Rating
Employee Rating

Fast. Easy. Nice. It’s always simple here and I like the text updates. Yay More

by June
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C

Sep 15, 2025

Toyota of Wallingford responded

Your kind words mean so much to us! Our team works hard to provide the best experience possible, and we’re glad it showed."

August 20, 2025

Dealership Rating
Employee Rating

Toyota of Wallingford is hands down the best, most professional dealership I have dealt with to date. Brian, specifically, made my experience top notch and that is what lead me to purchasing my 4Runne More

by Jennalyn.Geysen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cote, Dan Roberts , Brian Carabetta

Aug 20, 2025

Toyota of Wallingford responded

Thank you so much Jennalyn! We hope you enjoy the Toyota 4Runner and can't wait to see you again soon.

August 13, 2025

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Employee Rating

Nice and professional. Car was on time when said it would be. Everyone is friendly More

by mcg329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Toyota of Wallingford responded

Thanks for the great review—we’re always here to help!

August 10, 2025

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Employee Rating

Everyone at the dealership was professional, friendly, and efficient. The cost of the work ($0.00) was especially pleasing. More

by thepipster2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C

Aug 20, 2025

Toyota of Wallingford responded

Thanks for your awesome review—we’re here anytime you need us!

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