Karen Boll

After reviewing and researching numerous vehicles knowing the dreadful time to buy a vehicle was fast approaching, we walked into this Dealership with only one vehicle on our mind from their lot and a price the dreadful time to buy a vehicle was fast approaching, we walked into this Dealership with only one vehicle on our mind from their lot and a price point we needed to maintain, all of which we communicated up front. From the moment we walked in through the doors, the entire process was completed with ease and respect. Great communication. Friendly and acknowledging staff. Up front honesty. No overselling. No trying to change our minds to another vehicle. And with all of that, we are very excited to say that we are now the new Owners of the vehicle we wanted and that is all thanks to the amazing staff at Napleton Ford of Oak Lawn!!! Shout out to Karen Boll!! We are happy we were able to keep this local in our Community, have a great experience for something we weren't thinking would be, and have an upgraded, gorgeous vehicle to drive! Best dealership and service around!!!! More

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Great experience. No stress and treated us like family! Definitely would refer friends and family. No stress and treated us like family! Definitely would refer friends and family. More

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Dealer posts bogus prices top manipulate searches. Kept calling me to test drive, but should not commit to the listed price. Kept calling me to test drive, but should not commit to the listed price. More

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The whole experience was great. Nick was really helpful and was very kind the whole time Nick was really helpful and was very kind the whole time More

by gieniak520 Verified Customer Verified Customer

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Customer service was outstanding they made buying this car, the most simplest and easiest decision ever car, the most simplest and easiest decision ever More

by DSCHULLO Verified Customer Verified Customer

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Pleasure doing business with Hawk Ford this is my first Ford and it’s fabulous Ford and it’s fabulous More

by RadSusie Verified Customer Verified Customer

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The staff is so professional and so nice! It’s so nice to get such great customer service. It’s so nice to get such great customer service. More

by sue_fredrickson Verified Customer Verified Customer

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The service was exceptional and the transaction was very smooth and professional … I would highly recommend this location to all my family and friends ⭐️ smooth and professional … I would highly recommend this location to all my family and friends ⭐️ More

by Sharon Crites Verified Customer Verified Customer

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Great service and Great people very knowledgeable care about your Needs and wants , will recommend to family and friends about your Needs and wants , will recommend to family and friends More

by JUANITA_1970 Verified Customer Verified Customer

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Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much More

by ducksworthjanice Verified Customer Verified Customer

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