Karen Anderson
Karen Anderson at BMW of Owings Mills

Karen Anderson

Client Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

Contact Me
4.9
27 Reviews
4.9

27 Reviews

Write a Review

27 Reviews of Karen Anderson

August 13, 2025

Dealership Rating
Employee Rating

I've been dealing with BMW of Owings Mills (fka Northwest BMW) for decades. The experience is always outstanding. More

by rgl4055
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Hess

Aug 13, 2025

BMW of Owings Mills responded

Thank you for sharing your experience! We truly appreciate your loyalty to BMW of Owings Mills over the years. It’s wonderful to hear that you consistently have an outstanding experience with us. We look forward to serving you for many more decades to come! Sincerely, The Team at BMW of Owings Mills

August 09, 2025

Dealership Rating
Employee Rating

Working with Karen was such a delight and made me feel comfortable and confident the whole time I was there. More

by anwilson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback, An! We're thrilled to hear that Karen provided you with such a delightful experience at BMW of Owings Mills. Your comfort and confidence are our top priorities, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back in the future! Sincerely, The Team at BMW of Owings Mills

August 03, 2025

Dealership Rating
Employee Rating

Overall car buying experience and service are excellent and they all worked like a team. More

by prashanthbvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear that your overall car buying experience at BMW of Owings Mills was excellent and that our team worked together seamlessly. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Looking forward to assisting you again in the future. Sincerely, The Team at BMW of Owings Mills

July 29, 2025

Dealership Rating
Employee Rating

Karen was flexible, persistent, consistent and encouraging. Her service alone would makes me want to be a loyal BMW customer. She went above and beyond to get me the car I wanted. I can’t thank More

by azania.olumiji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

BMW of Owings Mills responded

Thank you, Azania! We are happy to hear that Karen provided you with exceptional service and went above and beyond to help you get the car you wanted. Your loyalty means a lot to us at BMW of Owings Mills. We look forward to assisting you on your next visit. Sincerely, The Team at BMW of Owings Mills

July 24, 2025

Dealership Rating
Employee Rating

Derrick,the service advisor,was extremely helpful from start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! More

by skroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with outstanding service at BMW of Owings Mills. It's great to know he went above and beyond to help you, including washing your car! We appreciate your support and look forward to serving you again in the future. Safe travels! Sincerely, The Team at BMW of Owings Mills

July 03, 2025

Dealership Rating
Employee Rating

The dealership is a bit small. The people are very kind, but can make mistakes from time to time. More

by reagan0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim , Sharonda

Jul 08, 2025

BMW of Owings Mills responded

Thank you for your feedback, Reagan. We're glad to hear that you found our team at BMW of Owings Mills to be kind. We strive to provide the best possible service, and we recognize that there's always room for improvement. If you have any specific concerns or would like to discuss your experience further, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future! Sincerely, The Team at BMW of Owings Mills

July 01, 2025

Dealership Rating
Employee Rating

Pleasant staff delivering great customer service. They will do their best to find what you need and deliver. More

by josephallensummers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Cushner

Jul 01, 2025

BMW of Owings Mills responded

Joseph, thank you for your wonderful review! We truly appreciate your kind words about our staff and the customer service at BMW of Owings Mills. We strive to meet our customers' needs, and it's great to hear that we succeeded in your case. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 15, 2025

Dealership Rating
Employee Rating

Ms. Karen was great. Very patient with me . Made it possible for me to get my dream car More

by twilliamson831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

BMW of Owings Mills responded

Thank you for sharing your experience! We are thrilled to hear that Karen was able to help you with such patience and dedication. At BMW of Owings Mills, we aim to make your dream car a reality. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 14, 2025

Dealership Rating
Employee Rating

My experience was wonderful and I felt welcomed to be part of the family. Offering me drinks while waiting More

by bashb23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at BMW of Owings Mills and felt welcomed as part of our family. Our team is dedicated to providing a comfortable environment, and we’re glad you enjoyed the refreshments during your visit. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 10, 2025

Dealership Rating
Employee Rating

Very professional and courteous enjoy the visit very helpful and knowledgeable really grateful. Very very thankful More

by mmckinne34
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Cushner

Jun 10, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear you enjoyed your visit and found our team at BMW of Owings Mills to be professional and knowledgeable. Your gratitude means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

1

Dealership Inventory (223 Vehicles)

new 2025 BMW 330 car, priced at $60,070
2025 BMW 330
new
Black exterior
Automatic
All-wheel Drive
new 2026 BMW Z4 car, priced at $64,900
2026 BMW Z4
new
Thundernight Metallic exterior
Automatic
Rear-wheel Drive
used 2018 Lexus RC 300 car, priced at $34,000
2018 Lexus RC 300
used
Black exterior
Automatic
All-wheel Drive
new 2025 BMW i4 Gran Coupe car, priced at $68,745
2025 BMW i4 Gran Coupe
new
Cape York Green Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X3 car, priced at $56,605
2025 BMW X3
new
Gray exterior
Automatic
All-wheel Drive
used 2025 BMW 330 car, priced at $50,000
2025 BMW 330
used
Black exterior
Automatic
All-wheel Drive