Kainoa Payton

This is the second car we have gotten thru this dealership.I always tell people to go to you all. Great selections and very helpful people to help you find what you want. Thank you for Kai and Rj t dealership.I always tell people to go to you all. Great selections and very helpful people to help you find what you want. Thank you for Kai and Rj they were both very nice and helpful More

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KAINOA(Client Advisor/Sales Rep), Beau(Manager) and AJ (Finance Manager) really were all so amazing. I had an appointment with Kainoa and was immediately attentive and had my car interest pulled up ready (Finance Manager) really were all so amazing. I had an appointment with Kainoa and was immediately attentive and had my car interest pulled up ready for me to test drive it. He was knowledgeable about the car, its features and throughly explained differences in car model options. I was a little nervous going through the process of purchasing but Kainoa often encouraged me through it and did his best to work with the manager Beau to fit within my budget. Beau was kind and did what he could to work through details of the paperwork. Once it was sent to the financial manager AJ their consistent effort to help flowed. AJ really worked through details and explained what needed to get the appropriate payment amount. I am so grateful to the Suntrup Volkswagen team for bringing relief & peace to a stressful situation. I highly recommend Kainoa for your car needs! More

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My wife and I had been car shopping all day. Suntrup was going to be the final stop of the day before we made a decision. I was blown away with Kainoas amazing customer friendly salesmanship. We Suntrup was going to be the final stop of the day before we made a decision. I was blown away with Kainoas amazing customer friendly salesmanship. We test drove 3 different vehicles and he made sure we knew everything we needed to know about each one. The rest of the team was very friendly and made the experience fun. I normally dread car shopping, but I am so happy we chose Suntrup for our next family vehicle. Thanks again Kai for all of your expertise. I will always refer anyone to Suntrup! More

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Always the best customer service and no sales pressure conversations. This is our 2nd vehicle with Suntrup VW and they have a customer for life with us. conversations. This is our 2nd vehicle with Suntrup VW and they have a customer for life with us. More

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Great dealership to work with. Kai and AJ were easy to deal with, and left you feeling like friends Kai and AJ were easy to deal with, and left you feeling like friends More

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Suntrup has made buying a used car quite the customer experience. Kai was great to work with and made sure all items were addressed and his communication was next level. The lifetime powertrain warra experience. Kai was great to work with and made sure all items were addressed and his communication was next level. The lifetime powertrain warranty on a used vehicle certainly gives me a sense of confidence in buying used. Would highly recommend to anyone looking for a higher end used SUV. More

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Form the second we walked in to the second we left everyone here was amazing. They even stayed late to accommodate our purchase without getting huffy (that’s happened at previous car purchases) they’v everyone here was amazing. They even stayed late to accommodate our purchase without getting huffy (that’s happened at previous car purchases) they’ve earned a lifetime customer with my family. More

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2nd VW in we have purchased from Suntrup. .both times Kai was our guy. Kai was easy to work with and made the process very flawless. Great job Kai.l .both times Kai was our guy. Kai was easy to work with and made the process very flawless. Great job Kai.l More

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Excellent experience. Friendly, professional and helpful! Would definitely recommend Suntrup to everyone I know! We have bought two cars from them in the last month and Friendly, professional and helpful! Would definitely recommend Suntrup to everyone I know! We have bought two cars from them in the last month and would come back! More

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Best dealership ever! ! Kai was supper helpful and very professional. He made the process very simple and quick. I’m so excited to have my new car!! ! Kai was supper helpful and very professional. He made the process very simple and quick. I’m so excited to have my new car!! More

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