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Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 16

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
266 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

4.8

266 Reviews

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266 Reviews of Kacie Greico

July 11, 2022

Dealership Rating
Employee Rating

Cleanest professional dealer ever walked into, very knowledgeable staff. They even have small restaurant. Large lot with plenty to choose from More

by TURFRATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz , Ryan Cali

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Jul 11, 2022

Toyota of Scranton responded

TURFRATT, Thank you for taking the time to share your feedback on your recent experience at our dealership. We are delighted you enjoy doing business with us...thanks so much Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 07, 2022

Dealership Rating
Employee Rating

Spending an afternoon at an auto service center isn’t much fun but it was a great afternoon. Toyota Scranton was exceptional. More

by BHAPEMAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 07, 2022

Toyota of Scranton responded

BHAPEMAN8, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are delighted you enjoy working with Kacie. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 27, 2022

Dealership Rating
Employee Rating

We were satisfied with the performance and the worker who was assigned to us she was very nice and communicative. Overall it was good service. More

by RUBE382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 27, 2022

Toyota of Scranton responded

RUBE382, Thank you for taking the time to provide feedback on your recent service visit to our dealership. It is good to know you enjoyed working with Kacie. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. You scored your overall experience 4/5 stars. Could we have done something differently to score 5 stars. Please let us know. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 23, 2022

Dealership Rating
Employee Rating

The service is top notch in every department from sales to finance to service. This is my fourth Toyota and I have never regretted any of these purchases More

by HANLEYM01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 23, 2022

Toyota of Scranton responded

HANLEYM01, Your loyalty to our dealership is the highest form of a compliment. Thank you. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

May 18, 2022

Dealership Rating
Employee Rating

Toyota of Scranton is a very great Toyota dealership that I would recommend any buyer looking for a car. More

by ALLENLOYOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck

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May 19, 2022

Toyota of Scranton responded

Allen Loyola, Thank you for your recommendation and 5 star rating. The entire team appreciates you. We are delighted you had an outstanding experience and we value your friendship. All the best, MJ Preno Vice President of Guest Experience

May 09, 2022

Dealership Rating
Employee Rating

Extremely helpful employees and great service. I would 100% recommend getting any service, regular maintenance or parts here. Glad to support the business More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck

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May 09, 2022

Toyota of Scranton responded

Dom, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 05, 2022

Dealership Rating
Employee Rating

The customer service reps are very responsive. I like the fact that I’m told when things are due More

by DIANA.HOFFMAN314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 05, 2022

Toyota of Scranton responded

DIANA, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 03, 2022

Dealership Rating
Employee Rating

Great staff. Always prompt with getting my car repaired. They always communicate what they are going to do and how long it will take. Love those guys!!! More

by PMEDIC673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Steven

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May 04, 2022

Toyota of Scranton responded

PMEDIC673, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 01, 2022

Dealership Rating
Employee Rating

Great Customer Service and knowledgeable staff. Always willing to go the extra mile to satisfy the customer. More

by Thanks Again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 02, 2022

Toyota of Scranton responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

May 01, 2022

Dealership Rating
Employee Rating

Great customer service. Awesome dealership highly recommend service center. Great prices and services after a sale. More

by Horrified
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck

Report | Print
May 02, 2022

Toyota of Scranton responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

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