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KEITH BUTLER
KEITH BUTLER at Platinum Chevrolet

KEITH BUTLER

SERVICE ADVISOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of KEITH BUTLER

August 10, 2025

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Employee Rating

Easy to schedule and match my availability. Friendly knowledgeable staff. It is why I come to this dealership rather than the one in my town or where I purchased the vehicle More

by DAVE.BETTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Aug 10, 2025

Platinum Chevrolet responded

Thank you for choosing Platinum Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Rumsower, Service Manager

August 09, 2025

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Employee Rating

Great customer service. Great works on vehicles and on time appointments. They also really show that they are working their best all the way. More

by ulyk98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Aug 10, 2025

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Rumsower, Service Manager

August 09, 2025

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Always very friendly. They always fix the car the 1st time. Never had to bring it back for the same problem. More

by chucknancy03
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Service Time
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Recommend Dealer
Yes
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Aug 09, 2025

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

August 04, 2025

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Employee Rating

Fast and friendly service. The Service Advisors only suggest what you vehicle needs. Will definitely be back. More

by eric.rumsower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO , Anna and Mary Gail

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Aug 04, 2025

Platinum Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Chevrolet. Eric Rumsower, Service Manager

August 01, 2025

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Employee Rating

Thank you for being Awesome and very nice and doing a good job so keep up the good work. More

by Sky M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Aug 01, 2025

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

July 26, 2025

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Employee Rating

Service was great from start to finish. Was able to get ride home and to pick up. More

by home08
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Workmanship
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Recommend Dealer
Yes
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Jul 26, 2025

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

July 26, 2025

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Employee Rating

They do good work but in my opinion are slow. The check in people don’t always respond to questions or asks. More

by kingdad27
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Workmanship
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Recommend Dealer
Yes
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Jul 30, 2025

Platinum Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Eric Rumsower, Service Manager

July 24, 2025

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Excellent service. I was greeted promptly and my vehicle was ready at the promised time. More

by PENELOPEBARNES76
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Recommend Dealer
Yes

Other Employees Tagged: Eric Rumsower

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Jul 24, 2025

Platinum Chevrolet responded

You are the best, thank you for taking the time to leave us this awesome review! Have a great day!

July 24, 2025

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Great, quick service and kind, helpful personnel! It was so nice to be able to take the shuttle too. More

by LINDAGREENSPAN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Jul 24, 2025

Platinum Chevrolet responded

Thank you for the great review! Have a wonderful day!

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