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Justin Raymond

Overview Reviews (250) Inventory (398)

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Justin Raymond

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

I have been in the business for 4 years. My goal is to change the car buying experience. Positive vibes and good energy is what I bring to the table! Come be a part of our family! Call or email me and let's have some fun!

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4.8

250 Reviews

Overview Reviews (250) Inventory (398)

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 5 mos

Languages Spoken

English

4.8

250 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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250 Reviews of Justin Raymond

August 18, 2025

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Employee Rating

Dealing with DCH Honda was one of the worst experiences I have ever had with customer service. Tiffany was obnoxious, abusive and even threatening. The used car salesman was extremely rude as well. NEVER sho have ever had with customer service. Tiffany was obnoxious, abusive and even threatening. The used car salesman was extremely rude as well. NEVER should anyone ever go there. More

by Ideaction

Verified Customer

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Recommend Dealer

Other Employees Tagged: Joseph Budner, Mickey Hughes, Tiffany Wessel

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August 14, 2025

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It was a nice experience for oil change and tire rotation thank you for the coupon thank you for the coupon More

by WILLIAMBURSAND

Verified Customer

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Recommend Dealer

Yes

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Aug 14, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

August 12, 2025

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Responsive and understanding to my needs- always a pleasure to deal with Tiffany Wessel ar DCH Kay Honda pleasure to deal with Tiffany Wessel ar DCH Kay Honda More

by COSTTWIN

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Budner, Mickey Hughes, Tiffany Wessel

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Aug 12, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

August 11, 2025

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Handled my issues quickly and responded to my questions when I had them. Can't argue with that when I had them. Can't argue with that More

by toby.carroll

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Budner, Mickey Hughes, Tiffany Wessel

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Aug 11, 2025 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

August 10, 2025

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Employee Rating

Professional, identified and resolved problem expeditiously. Welcoming and friendly atmosphere. Technician explained problems clearly. To my satisfaction. expeditiously. Welcoming and friendly atmosphere. Technician explained problems clearly. To my satisfaction. More

by James.Ibezin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Aug 10, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

August 09, 2025

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Three visits and bad parts shipped a total waste of time and would never recommend this service department. and would never recommend this service department. More

by itpro

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Joseph Budner, Mickey Hughes, Tiffany Wessel

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Aug 13, 2025 -

DCH Kay Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

August 09, 2025

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Justin and his team always provide excellent service and advice. I appreciate their concerns and good will. advice. I appreciate their concerns and good will. More

by Shoplew

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Aug 09, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

August 09, 2025

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Employee Rating

Justin double checked lights that indicated a problem and made sure all were working well. made sure all were working well. More

by cjhogan1

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 09, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

August 08, 2025

Dealership Rating

Employee Rating

Very appreciative of the service, car status updates, and communications from Justin, as well as the customized video from the technicians. Thank you! communications from Justin, as well as the customized video from the technicians. Thank you! More

by aycnyc917

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Aug 08, 2025 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

August 07, 2025

Dealership Rating

Employee Rating

This dealership always has the best service and kindest people. I have been coming here for years and they are always the best. people. I have been coming here for years and they are always the best. More

by Rameshsimak

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 07, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

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