Justin Mortensen
Justin Mortensen at Ken Garff Hyundai Southtowne

Justin Mortensen

Parts Manager

Ken Garff Hyundai Southtowne

10770 S Auto Mall Dr
Sandy, UT 84070

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Justin Mortensen

March 18, 2026

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Great professional service. fast and efficient,love the advantage oil change plan. The customer waiting area is great More

by wsoltys
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Recommend Dealer
Yes
Mar 20, 2026

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 18, 2026

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Great Place Very good service. Very pleased the way they do things for my car. Their communication with their costumers are great More

by julzrachel
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Recommend Dealer
Yes
Mar 20, 2026

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 18, 2026

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They are great people and very helpful. They seem to be honest as well. Happy customer!! More

by newm36
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Recommend Dealer
Yes
Mar 04, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 16, 2026

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Set up appointment for recall. Take off work driver across town..you dont even have the part. More

by koestershane
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Recommend Dealer
No
Feb 17, 2026

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Jacob Skuba, Service Manager jskuba@kengarff.com

January 14, 2026

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Did what I wanted done in a reasonable time. Friendly attitude and a good waiting room. More

by jmiller771947
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Recommend Dealer
Yes
Jan 14, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 18, 2025

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Extremely kind team, they let me know fully what to expect, and the time it would take to get my car back. Justin communicated well, let me know what recalls I had for my vehicle, and was very helpful More

by Kiaramparham
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Recommend Dealer
Yes
Dec 18, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 11, 2025

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Whenever I go to this dealership, the service that I receive is always great. Should I decide to purchase a new vehicle, Ken Garff in Sandy is where I will go. More

by redhead003
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Baxter

Dec 12, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 06, 2025

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Freddy and Jason were so friendly, they made me feel at home. Of all the cars I’ve bought from a dealer over the years, this was the best car buying experience. More

by richard.leister
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Recommend Dealer
Yes

Other Employees Tagged: Freddy Gechuki, Jason Stocking , Aaron Hironaka

Dec 12, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 07, 2025

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Employee Rating

The most painful experience of our lives Took over 7 hours to purchase Lisa is the only person that we have dealt with that does what she says she will do More

by craig.hatfield
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Recommend Dealer
No
Nov 07, 2025

Ken Garff Hyundai Southtowne responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Anthony Almanza, General Manager anthonya@kengarff.com

October 21, 2025

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This is my second review. It was ok. They didn't get to my vehicle at the assigned appt time and never washed it after they were done More

by Marcie54
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Recommend Dealer
Yes
Oct 22, 2025

Ken Garff Hyundai Southtowne responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Kyle Harden, Service Manager, kharden@kengarff.com

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