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Justin Jarrell
108 Reviews
Dealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
Employee Video
108 Reviews
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108 Reviews of Justin Jarrell
May 29, 2025
Overall, better experience than Wesley Chapel Honda. Buying process was fairly quick if you come in with the intent to buy and take a car home and not just "test drive and explore options". Buying process was fairly quick if you come in with the intent to buy and take a car home and not just "test drive and explore options". More
by kenb
Verified CustomerOther Employees Tagged: Joe Winslow, Anh Tran
May 22, 2025
Chris Figueroa was awesome! He really treated me like family. I recommend if your doing any business with Brandon honda to go see Chris. Thanks Chris. He really treated me like family. I recommend if your doing any business with Brandon honda to go see Chris. Thanks Chris. More
by DMELLIOTT
Other Employees Tagged: Carol Manning, Thomas Gernhart, Christopher Figueroa , Bryan Coney
May 15, 2025
Absolutely Do Not Recommend Brandon Honda – Ongoing Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had to return the car twice due to a strong gas smell and an ant infestation. While the dealership resolved the ant issue, the gas odor persisted. I was told a fuel pump was replaced the same day, but that turned out to be false—my service advisor later confirmed no work was actually done. A month later, the electronic parking brake (E-brake) warning light started coming on intermittently, affecting the interior dome lights. Despite the brake still functioning, I was repeatedly turned away due to service being “closed on weekends,” which is the only time I can visit due to work. When I finally got the vehicle in on April 23, 2025, I explained the issue clearly. Hours later, I was told the E-brake had activated during their inspection, and they could not release it. I was forced to pay for the repair on the spot or risk not getting my car back. I’m a single mother—this was not an option. Even after paying, the light and dome light issue persisted. Another advisor claimed coffee was spilled into the E-brake mechanism. I don’t drink coffee. Two weeks later, the E-brake warning light came back on, and I was told the new repair would cost $5,000. Despite repeated requests, they have not provided the Certified Pre-Owned (CPO) inspection report I’m entitled to. I was told they only visually check the E-brake button during inspections—not the internal components. That’s unacceptable and dangerous. I’ve spoken with multiple service advisors and even the general manager, Justin Jared. I was promised call-backs that never came. No one is taking accountability, and now I’m stuck with a vehicle that has ongoing electrical and brake system issues, which puts my children and me at risk. Do not trust Brandon Honda. They pushed me into a sale, gave false information, failed to follow warranty and CPO standards, and are now ignoring a serious safety issue. If I could give zero stars, I would. Stay far away. More
by Tiashia31
Other Employees Tagged: Taje Blake, Fernando Robles
May 03, 2025
Outstanding truly professional team members who aim high to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is an outstanding FIVE STAR TEAM! More
by cgreer58
Other Employees Tagged: Sam Raabe, Carol Manning, Joe Winslow, Mike Hudak , Travis Bedell, Thomas Sharpe, Rick Schoen, Derek Quinones, Ziya Tuncer , Hassan Slim, Gary Jarrell, Eddie Juica
May 02, 2025
They started off pretty rough but worked hard to resolve issues and fix any problems. issues and fix any problems. More
by Sj
Other Employees Tagged: Justo Figuereo
April 23, 2025
I called to help my son in law. Justin the GSM bent over backwards to help him. Class Act Justin is. I highly recommend him to anyone wanting a Honda. Justin the GSM bent over backwards to help him. Class Act Justin is. I highly recommend him to anyone wanting a Honda. More
by lsed624
February 28, 2025
These people really know their stuff! Fixed up my truck lickity-split! As long as the prepaid maintenance lasts, I will be coming back here again and again! Fixed up my truck lickity-split! As long as the prepaid maintenance lasts, I will be coming back here again and again! More
by darrellv
Other Employees Tagged: Carol Manning, Erik Gomez, Christine Conley, Chris Shotwell, Bryan Rodriguez, Brooke Curry-Ortiz
January 23, 2025
The sales representative really went out of his way to find us the exact car we wanted. find us the exact car we wanted. More
by WCLEONARD
Other Employees Tagged: Augustine Cardona, Derek Quinones
January 11, 2025
I have repeatedly asked to be taken off the email distribution. I am not a client nor will I ever be because this has been going on for so long. distribution. I am not a client nor will I ever be because this has been going on for so long. More
by MICHELLEMCCLELLAN
Other Employees Tagged: Tony Lara, J.C. Lagreca, Carol Manning, Christine Conley, Driss Hilili, Jessica Counts, Ebony Brown, Taje Blake, Jorgi Garcia
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