Justin Dowling
Justin Dowling at Beck Chrysler Dodge Jeep RAM

Justin Dowling

Service Advisor

Beck Chrysler Dodge Jeep RAM

256 Hwy 17 North
Palatka, FL 32177

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4.8
287 Reviews
4.8

287 Reviews

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287 Reviews of Justin Dowling

November 02, 2025

Dealership Rating
Employee Rating

Diagnostics were incomplete,they assumed it was a problem with a coolant leak in coil pack ? Asked to see from mechanic were leaking accured, mechanic wasn't available. Vehicle has been in numerous times for More

by dbstpeter609
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: David Whitmer

October 30, 2025

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I had to bring my van in for a recall and the service team got right on it. They had the parts reserved for me because I called ahead of time. It took longer than expected so Larry drove mme home and bro More

by Giapatsy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Kevin Taylor, Duane Mott, Parker Sloan , Tilden, Brooks, Larry the driver

Oct 30, 2025

Beck Chrysler Dodge Jeep RAM responded

We’re so glad to hear your experience went smoothly and that our team was able to take good care of you! It’s great that Larry was able to make things more convenient while your van was being serviced. Thank you for planning ahead and giving us the opportunity to reserve the parts — that helps us ensure everything goes as efficiently as possible. We appreciate your kind words and look forward to serving you again! — The Beck Service Team

October 26, 2025

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Customer wasn’t good. I asked if the oil changed included checking all fluids and tire pressure and none of it was done, had to make them take it back to do washer fluid s More

by SHELIA.EDGE
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 28, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for bringing this to our attention. I’m very sorry to hear about your recent experience — that’s not the level of service we strive to deliver. Your feedback will be shared with our team so we can address this directly and ensure it doesn’t happen again. We truly appreciate you giving us the opportunity to make things right and hope to regain your confidence on your next visit.

October 26, 2025

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Justin went over and above in helping repair my town & country van. Runs good so far. More

by alaningcs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry

Oct 28, 2025

Beck Chrysler Dodge Jeep RAM responded

We’re so glad to hear that, and we’ll be sure to share your kind words with Justin! It’s great to know he went above and beyond to get your Town & Country running smoothly again. We truly appreciate your trust in our team and hope it continues to perform perfectly for you!

October 23, 2025

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The service department at Beck is the best I've worked with out of the 15 or so I've had. Their attention and customer support has been great. I live 3 hours south of Beck and would rather make the drive More

by thomas.rose0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer

Oct 28, 2025

Beck Chrysler Dodge Jeep RAM responded

Wow — what an incredible compliment! We truly appreciate you making the drive to see us and for your continued trust in our team. Hearing that our service stands out among your many experiences means so much. David, Justin, and the rest of our crew will be thrilled to know their efforts made such a difference. Thank you for your loyalty and for recommending us — we’re grateful to have you as part of the Beck family!

October 21, 2025

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The service team was prompt and very polite. Brook explained that my first service on my new van was free!. He also said they would rotate the tires. He showed me where I could wait for someone More

by Giapatsy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Parker Sloan , Brooks

Oct 23, 2025

Beck Chrysler Dodge Jeep RAM responded

We love hearing this! It sounds like everything went smoothly from start to finish — exactly what we strive for. Brooks and our service team will be to glad to know their efforts made your visit such a positive one. Thank you for sharing your experience, and we’re happy you had such a great day with us!

October 21, 2025

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Beck Chrysler service is the best, i always receive perfect service, great pricing, and honesty! More

by Giapatsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for the awesome feedback! We’re thrilled to know you can always count on our Beck Chrysler service team for great work, fair pricing, and honesty. We truly appreciate your loyalty and look forward to seeing you next time!

October 21, 2025

Dealership Rating
Employee Rating

The team @ Beck Chrysler Dodge Jeep Ram is always top notch. Everyone is very pleasant to deal with. Highly recommend this service department More

by CRAIGA380
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Whitmer , Brooks Dickson

Oct 23, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words! We truly appreciate your continued trust in our team here at Beck Chrysler Dodge Jeep Ram. It’s great to know our service department continues to deliver a top-notch experience. We look forward to seeing you again next time!

October 14, 2025

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Employee Rating

Great service. No pressure salesman. Chris and Shayne went above and beyond. Will definitely be a customer for life. More

by harleyram75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Harrell, Shane McBay

Oct 14, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! We’re so happy to hear that Chris and Shane made your experience exceptional and pressure-free. Going above and beyond for our customers is what we strive for every day. We truly appreciate your loyalty and look forward to serving you for many years to come!

October 13, 2025

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Employee Rating

Would like to praise this shop for being honest, respectful, and professional. Their good work and a willingness to explain everything clearly. Thanks again to the guys in the service department. Ca More

by Robinson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam Pollack, David Whitmer , Service guys

Oct 13, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for the awesome feedback! We’re glad to hear our service team took great care of you and that Roxanne made a great impression too. We’ll be sure to share your kind words with the crew—thanks for choosing Beck!

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