Justin Cooley
Justin Cooley at Hollywood Kia

Justin Cooley

Sales Representative

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Justin Cooley

May 29, 2026

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Employee Rating

I went for a recall that came out well. Once there, they inspected my vehicle and filled all fluids that were low. Overall service was quick, accommodating, and the CS Rep that assisted me More

by PGARFIELD1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Hollywood Kia responded

Thank you for trusting us with your Kia K5 recall. We’re pleased the inspection and fluid top-ups went quickly and that you felt well informed throughout. We hope to assist you again soon.

May 04, 2026

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Employee Rating

Brandon Forrest provided outstanding customer service during my oil change appointment at Kia Hollywood. He was professional, attentive, and made sure everything was clearly explained and handled efficie More

by ILARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Forrest

May 04, 2026

Hollywood Kia responded

We’re thrilled to hear that the oil change on your Kia K4 was handled so professionally and efficiently. Justin and the entire service team are pleased that everything was clear and stress-free. Thank you for sharing your experience.

March 18, 2026

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Amazing customer service and attentiveness. We will definitely be revisiting for future purchases. Thanks a million. More

by DOMESTICPRODUCTS
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Alvarado, Ernesto Cortez, Devin Duran, Carlos Azahares, Danilo Gomez , Alexis Acosta, Andres Chibas, Tom Chlupka, Raul Gavalis

Mar 18, 2026

Hollywood Kia responded

We appreciate you highlighting the attentiveness and service you received when purchasing your used Toyota Corolla Cross. It’s wonderful to know you plan to return for future needs. We look forward to the opportunity to assist you again.

March 06, 2026

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Employee Rating

Great overall experience. Everyone was helpful and full of smiles while completing my deal late at night. Justin is a great salesman More

by PIETERSSID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karla Pichardo and Daniel

Mar 06, 2026

Hollywood Kia responded

Thanks for sharing your experience. We’re glad our team’s welcoming smiles and assistance made your late-night deal go smoothly. Justin appreciates your kind words and we’re delighted you chose your Kia.

March 01, 2026

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They have a lot of people ready to handle whatever you're looking for. The entire process was fast and easy. More

by sunny622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Duran, Carlos Azahares

Mar 01, 2026

Hollywood Kia responded

It is wonderful to know our team was ready to assist and provided an efficient, seamless experience. Congratulations on your new Kia Soul, and please let us know if you need anything else.

January 13, 2026

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They were all helpful & nice . Definitely sending people your to this dealership. Thank again . Treat people with respect also More

by JOHNMEEK28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2026

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 09, 2026

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Really good service and I was impressed by the quality of the product thank you so much More

by REGINALDALEXANDRE91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

Hollywood Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

January 04, 2026

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Employee Rating

everyone was very welcoming and attentive my experience was excellent and also recommended someone to justin. More

by jayyrizza305
Recommend Dealer
Yes

Other Employees Tagged: Justin Cooley

Jan 05, 2026

Hollywood Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

December 31, 2025

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Employee Rating

Justin was amazing , he has great customer service and answered all my of my questions throughout the process More

by BOGGEST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2025

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2025

Dealership Rating
Employee Rating

I was initially connected with Stephanie Ramirez when contacting your agency. There was no mention that “she” was not Holman. I asked for an out the door price including all taxes and fees. She provided More

by fdrucker01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 01, 2026

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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