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Justin Cooley
Justin Cooley at Hollywood Kia

Justin Cooley

Sales Representative

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.3
18 Reviews
4.3

18 Reviews

Write a Review

18 Reviews of Justin Cooley

March 18, 2026

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Employee Rating

Amazing customer service and attentiveness. We will definitely be revisiting for future purchases. Thanks a million. More

by DOMESTICPRODUCTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Alvarado, Ernesto Cortez, Devin Duran, Tom Chlupka, Alexis Acosta, Carlos Azahares, Andres Chibas, Danilo Gomez, Raul Gavalis

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Mar 18, 2026

Hollywood Kia responded

We appreciate you highlighting the attentiveness and service you received when purchasing your used Toyota Corolla Cross. It’s wonderful to know you plan to return for future needs. We look forward to the opportunity to assist you again.

March 06, 2026

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Employee Rating

Great overall experience. Everyone was helpful and full of smiles while completing my deal late at night. Justin is a great salesman More

by PIETERSSID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karla Pichardo and Daniel

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Mar 06, 2026

Hollywood Kia responded

Thanks for sharing your experience. We’re glad our team’s welcoming smiles and assistance made your late-night deal go smoothly. Justin appreciates your kind words and we’re delighted you chose your Kia.

March 01, 2026

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Employee Rating

They have a lot of people ready to handle whatever you're looking for. The entire process was fast and easy. More

by sunny622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Duran, Carlos Azahares

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Mar 01, 2026

Hollywood Kia responded

It is wonderful to know our team was ready to assist and provided an efficient, seamless experience. Congratulations on your new Kia Soul, and please let us know if you need anything else.

January 13, 2026

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Employee Rating

They were all helpful & nice . Definitely sending people your to this dealership. Thank again . Treat people with respect also More

by JOHNMEEK28
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 13, 2026

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 09, 2026

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Really good service and I was impressed by the quality of the product thank you so much More

by REGINALDALEXANDRE91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 09, 2026

Hollywood Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

January 04, 2026

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everyone was very welcoming and attentive my experience was excellent and also recommended someone to justin. More

by jayyrizza305
Recommend Dealer
Yes

Other Employees Tagged: Justin Cooley

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Jan 05, 2026

Hollywood Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

December 31, 2025

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Employee Rating

Justin was amazing , he has great customer service and answered all my of my questions throughout the process More

by BOGGEST
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 31, 2025

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2025

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Employee Rating

I was initially connected with Stephanie Ramirez when contacting your agency. There was no mention that “she” was not Holman. I asked for an out the door price including all taxes and fees. She provided More

by fdrucker01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 01, 2026

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jan 04, 2026

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 21, 2025

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Employee Rating

I was at the location for over 6 hours to complete my purchase Way too long tospend over $30k More

by steve@steverosendorf.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 22, 2025

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 01, 2025

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Employee Rating

the worst service i ever got and i leased many cars. i do not recommend doing business with them, check their BBB rating its as bad as it gets More

by YOSSI0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patricia Alvarado, Ernesto Cortez, Tom Chlupka, Alexis Acosta, Carlos Azahares, Daniel Salazar , Margaret Acquaah, Jessica Charles, Mikelson Clemat

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Oct 05, 2025

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Oct 05, 2025

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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