Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 15

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

June 05, 2022

Dealership Rating
Employee Rating

the whole staff was incredibly nice and helpful the whole way through! really appreciate their help! More

by IAMDAKOTBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 08, 2022

Universal Mitsubishi responded

Hello, I'm glad you have a pleasent experience. I hope you continue giving us the opportunity to service your vehicle. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 03, 2022

Dealership Rating
Employee Rating

Friendly, courteous, professional and excellent service. Car done timely as promised. A few additional words to pass lower limit. More

by Aram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 05, 2022

Universal Mitsubishi responded

Lol...... thank you for the extra words. Appreciate the 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 14, 2022

Dealership Rating
Employee Rating

Respectful/Honest staff. I started taking both my Mitsubishi veichles here. A 2017, and a 2022. So far no complaints from me towards this dealership, and there car services. More

by AMDELC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review. Please let us knoe when we could beof service. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Dealership Rating
Employee Rating

I like the new location in van Nuys. I am happy to continue with Paul and Armen. Both provide excellent service. More

by Uri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Hi Uri, I'm happy our New location is better for you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Dealership Rating
Employee Rating

The service on my car was great! The service manager was professional, friendly, and helpful. We were very pleased! More

by PM333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Hello, I'm glad our Service Staff was able to take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 06, 2022

Dealership Rating
Employee Rating

This place has been nothing but amazing on taking care of my car. The staff very nice with smiles on thier faces makes it feel welcoming. My car has been a great shape all because of the great Is mechanics. More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 02, 2022

Dealership Rating
Employee Rating

Great customer service. Always go to this dealer because they diagnose my car for any possible issue. More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 05, 2022

Universal Mitsubishi responded

Hi Oscar, thank you for sharing your 5 star review. I'm glad our Service staff is always able to help, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 02, 2022

Dealership Rating
Employee Rating

Nice place to get car serviced. Their new location in Van Nuys is a better location. More

by WALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

May 05, 2022

Universal Mitsubishi responded

Hi Walter, I'm glad our move is more convenient for you. We appreciate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 24, 2022

Dealership Rating
Employee Rating

Very helpful staff all around and they even taught me how to put my seats flat before I left. Paul was very helpful in the service department. Lobby was very comfortable for waiting including complimentary c More

by BHcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 27, 2022

Universal Mitsubishi responded

Thank you for your kind words and taking the time to share your 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 23, 2022

Dealership Rating
Employee Rating

amazing. Paul went above and beyond with his service. he explained things in an easy to digest way, tried his best to help us in every way possible. his profe More

by whatsername
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Apr 27, 2022

Universal Mitsubishi responded

Thank you so much for your very kind words. I'm glad you found your experience pleasent, I hope you continue givieng us the opportunity to service your vehicle in the future. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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