Buying process stressful.
Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drov
Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drove a Forrester Touring and loved it.
Returned to find Julio, but dealt mostly with Javier, asst manager (pleasant and very polite but a hard bargaining guy, and after haggling for a while decided on a price. Completed required paperwork with TJ, very efficient, said goodbye to our Toyota Sienna van of 21 years and drove off in a Subaru Outback rental until pick up my Forrester amazing Touring 2 days later!! Came back to get my temporary license tag on my rear window cuz accidentally left dealership without one. Saw Javier again who REALLY helped out alot with getting me started with the basics and set up of my Forrester Touring.
Had scheduled appointment with Jim Rutherford on 10/29/25. This encounter was really great and informative as Jim answered all my questions and then some - Researching Subaru cars from Alex P on You Tube, service questions for the near future and a kind encouragement to reach back out if I needed any more assistance. Thank you so much Jim!!!!
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by abberiam
Quite possibly the most professional, quickest and
easiest car buying experience I’ve ever had. Julio and his team were great from the start to the finish line. They have earned a customer for life. I
easiest car buying experience I’ve ever had. Julio and his team were great from the start to the finish line. They have earned a customer for life. I purchased a 2025 Crosstrek through the Costco Auto program.
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by cruz_ops
Sep 30, 2025 -
Royal Moore Subaru responded
Hello Cruz_ops, we appreciate you taking the time to leave us this feedback. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Julio is awesome and gave us a wonderful car shopping
experience. He’s super cool and funny and epic.
experience. He’s super cool and funny and epic.
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by pirestyanna
Sep 19, 2025 -
Royal Moore Subaru responded
Thank you so much for sharing about your experience!
Julio is very consistent and knowledgeable.
When I win the lottery I will be back to see him.
When I win the lottery I will be back to see him.
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by denisetpires
Sep 30, 2025 -
Royal Moore Subaru responded
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Denisetpires. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Julio,was very helpful.
..from beginning to finish.and he allow us to test drive without him.
..from beginning to finish.and he allow us to test drive without him.
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by Cruz
Sep 19, 2025 -
Royal Moore Subaru responded
Thank you for sharing Cruz! Congrats on your purchase!
He was very helpful and no pressure!
Went to other lot to pick up car and took me for a test drive.
Went to other lot to pick up car and took me for a test drive.
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by b.ruhl
Sep 11, 2025 -
Royal Moore Subaru responded
B.ruhl, we really appreciate your great feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
They worked with me every step of the way.
Weren’t pushy and worked hard to get the price I was looking for. Def repeat customer now
Weren’t pushy and worked hard to get the price I was looking for. Def repeat customer now
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by zachmoore541
Sep 11, 2025 -
Royal Moore Subaru responded
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Zachmoore541. Thank you and we hope to see you again! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had a fantastic experience thanks to Logan!
He was super helpful and really took the time to understand what I was looking for. With his help, I found exactly what I wanted, and I couldn't be h
He was super helpful and really took the time to understand what I was looking for. With his help, I found exactly what I wanted, and I couldn't be happier. Highly recommend seeking him out for assistance!
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by Aryanagalvan12
Sep 12, 2025 -
Royal Moore Subaru responded
Aryanagalvan12, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!
Julio was so helpful and friendly!
My family had a great experience at Royal Moore and will definitely be returning.
My family had a great experience at Royal Moore and will definitely be returning.
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by Maddy
Other Employees Tagged:
Brian Helsing
Jun 16, 2025 -
Royal Moore Subaru responded
Maddy, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
First time purchasing a car and Julio was very patient
and helpful! Made the whole experience easy and enjoyable! Highly recommend!
and helpful! Made the whole experience easy and enjoyable! Highly recommend!
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by yanmin
Jun 16, 2025 -
Royal Moore Subaru responded
Yanmin, we really appreciate your positive review! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!