
Dealership Experience
27 yrs, 1 mo
Industry Experience
27 yrs, 1 mo
Languages Spoken
English
Spanish
51 Reviews
Write a Review51 Reviews of Julio Ruiz
May 14, 2025
Dealer adds something called "protection package" for about $2000 without telling about it and giving the option for the customer to refuse it. Absolutely useless protection designed to increase dealer about $2000 without telling about it and giving the option for the customer to refuse it. Absolutely useless protection designed to increase dealer profit. Be careful. More
March 18, 2025
I was interested in a used car advertised at $28,999. After a test drive they offered it to me for $34,000 ! they wanted me to pay for the preparation for sale, and $800 for the title prep, among other After a test drive they offered it to me for $34,000 ! they wanted me to pay for the preparation for sale, and $800 for the title prep, among other xx. Even their sales contract stated title cost of $499. Eventually we got to a reasonable figure and I bought the car in Oct '24. They called a few weeks later to say they had the title and I can pick it up. I asked why THEY had MY title and was told " that's the way we do it". I asked them to mail it to me (it's a 90 minute round trip from my home), and she said that they would. MULTIPLE calls later, I was told it had been mailed on Jan 29. It didn't arrive and I left several voice mails. Called this morning and was told "we have your title here" - no explanation despite questioning. I asked for it to be mailed and the answer was "can you pick it up? It costs $40 if you want us to mail it - do you want to pay over the phone?". UNBELIEVABLE. They charged me $237.00 DOCUMENT DELIVERY FEE, and they need another $40 to mail it! CROOKS. I don't understand why DMV would issue the title to anyone but the owner, especially since no loan - I paid with a cashier's check. I'm calling DMV, and probably my lawyer. More
Other Employees Tagged: Ed Rubino
February 09, 2025
Had an excellent experience leasing my new Hyundai Elantra. Julio and Bruno were very helpful through the entire process. I will continue to refer my family and friends to Julio and Global Auto Mall. Elantra. Julio and Bruno were very helpful through the entire process. I will continue to refer my family and friends to Julio and Global Auto Mall. I have also been using the service department where I get great service as well. More
Other Employees Tagged: Bruno
February 09, 2025
I had a very pleasant experience . Julio was very attentive and professional. I love my new Hyundai Tucson. This is my fourth vehicle from Global and never disappointed. Julio was very attentive and professional. I love my new Hyundai Tucson. This is my fourth vehicle from Global and never disappointed. More
July 09, 2023
I have been very pleased , especially with my salesperson Julio Ruiz, I just leased my 6th vehicle from him! He is just wonderful! I love my 2023 Kia Forte! I feel very Blessed and Thankful . Julio Ruiz, I just leased my 6th vehicle from him! He is just wonderful! I love my 2023 Kia Forte! I feel very Blessed and Thankful . More
Other Employees Tagged: Marco Panatieri