Julian Romero
Julian Romero at Longo Toyota

Julian Romero

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.5
10 Reviews

Enjoy the outdoors such as surfing, rock climbing and outdoor concerts

Dealership Experience

11 yrs, 1 mo

Industry Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

4.5

10 Reviews

Write a Review

10 Reviews of Julian Romero

September 13, 2025

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Employee Rating

Julian was very helpful and attentive throughout the duration of the service process. He kept me informed and offered clear explanations to any of my questions. More

by el_juzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Longo Toyota responded

Thank you for taking the time to share your experience with us. We’re so pleased to hear that Julian was helpful and attentive throughout your service visit. Keeping our guests informed and providing clear communication is something we take great pride in, and we’re glad Julian delivered that level of care. Team Longo

August 04, 2025

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Julian is a great professional, very courteous and attentive in keeping us informed about every step of what was being done to our trucks. He kept us updated on the progress and the estimated time the More

by Rram526507
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Longo Toyota responded

We’re pleased to hear that Julian provided courteous and attentive service throughout your truck service experience. Your kind words about his communication and professionalism mean a lot to us. Thank you for sharing your feedback—we’ll be sure to pass it along to Julian. Make it a great day - Team Longo

August 01, 2025

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Julian assisted me with servicing my car. He explained to me what was to be done and got me in and out of there in no time. Called and text me throughout the entire process. Highly recommende More

by Htran909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Longo Toyota responded

Thank you for the great feedback! We're glad Julian was able to assist you efficiently and keep you informed throughout the process. It's always our goal to provide dependable service, and we appreciate your continued confidence in Longo.

July 14, 2025

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Great experience when service my car. Frim welcome, then advice, transportation to home and back. Communication was excellent. Will use again for future services and auto needs. More

by alex arriaza
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Recommend Dealer
Yes
Jul 14, 2025

Longo Toyota responded

Thank you for sharing your great experience with us! We’re delighted to hear that you felt warmly welcomed, appreciated the advice, and found our transportation service convenient. Excellent communication is something we strive for, and we’re glad it made a difference for you. Team Longo

July 10, 2025

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Love coming to Longo Toyota. They always know what they’re doing. Julian Romero was amazing and knowledgeable. More

by Karinadavila95
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 10, 2025

Longo Toyota responded

Thank you so much for your kind words! We're truly humbled to be your selected servicing center. We're glad to hear that you love coming to Longo Toyota and that Julian provided amazing and knowledgeable service. We look forward to seeing you again!

June 17, 2025

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they have the best customer service in Southern California. I have my all three Toyotas service here. I would recommend Longo to all my family and friends. More

by Jiaji
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Su

Jun 17, 2025

Longo Toyota responded

Thank you for your feedback on DealerRater. It means a lot to know you consider our customer service the best in Southern California. We truly appreciate your recommendation and look forward to continuing to take great care of you and your vehicles!

May 07, 2025

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Julian took good care of my vehicle issue. Very professional and quick response. I will definitely come back to Longo Toyota in the near future..Thanks again Julian! Best Wishes, Jiaji More

by Jiaji Hu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Longo Toyota responded

Thank you for taking the time to share your experience. We're glad to hear that Julian took good care of your vehicle issue and provided professional, responsive service. Your feedback means a lot to us, and we appreciate your kind words. Team Longo

May 04, 2025

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Daniel Lopez and his team are always a pleasure to work with. Communication and their professionalism & service really makes them stand out. More

by Cwill123
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Recommend Dealer
Yes

Other Employees Tagged: Biagio Galiota, Daniel Lopez

May 05, 2025

Longo Toyota responded

Thank you so much for your kind words! We're proud to have Daniel and his team representing Longo Toyota—they truly go above and beyond to provide clear communication, professionalism, and outstanding service. It's always a pleasure to serve you, and we look forward to continuing to exceed your expectations!

April 16, 2025

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The men there were sexist and disrespectful. Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my tim More

by anna.hairston
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Recommend Dealer
No
Apr 17, 2025

Longo Toyota responded

We appreciate you taking the time to share feedback about your experience. My name is Laura Montes, Guest Relations Supervisor. I gave you a call and we briefly spoke, but I understand it wasn’t the right time for a conversation. If you’d like to further discuss your visit, please don’t hesitate to reach out to me directly at: D: (626) 580-6134 E: Laura.Montes@LongoToyota.com

March 27, 2025

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I’m like this dealer because close to my home, you know save time and money, More

by J3749lim
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Valeanu

Mar 27, 2025

Longo Toyota responded

Thank you for your posting on DealerRater and have a wonderful upcoming weekend - Team Longo

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