Julia Baylen
Julia Baylen at Sunrise Chevrolet

Julia Baylen

Service Advisor

Sunrise Chevrolet

414 E North Ave
Glendale Heights, IL 60139

4.8
137 Reviews
4.8

137 Reviews

Write a Review

137 Reviews of Julia Baylen

February 16, 2026

Dealership Rating
Employee Rating

Service was excellent. Julia was, as always, very polite and courteous, She is very knowledgeable and helpful. More

by SIXCATSRMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Sunrise Chevrolet responded

We’re delighted to hear your service experience was excellent and that Julia’s courteous, knowledgeable assistance stood out. Thank you for entrusting us with your GMC Acadia. We look forward to helping you again.

January 29, 2026

Dealership Rating
Employee Rating

We brought the vehicle: for an oil change everything went well with that paperwork that everything was OK then we get a phone call a couple hours later that we need a water pump and a gasket. Well if they wo More

by Joanie64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Sunrise Chevrolet responded

Thank you, Joanie, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 15, 2026

Dealership Rating
Employee Rating

Jorge is great! Very straight forward and honest. Doesn’t try to upsell and talk you into things you don’t need. Makes the experience comfortable and why I drive fro More

by GRABOWSKIPHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Sunrise Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 09, 2026

Dealership Rating
Employee Rating

Always a pleasant experience dealing with Sunrise Chevrolet salesman was great. Service has been great More

by Jascrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Camarena

Jan 09, 2026

Sunrise Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sunrise Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2026

Dealership Rating
Employee Rating

I am a Senior Citzen and they make the service very easy and very quick More

by MRSWOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Sunrise Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 04, 2026

Dealership Rating
Employee Rating

Customer Service has become a thing of the past the folks st Sunrise Chevrolet are turning back the clock ! You know you are going to have a great experience the minute you encounter the first employee . As More

by Ann & Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Sunrise Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2026

Dealership Rating
Employee Rating

service is great they get me in and get me out and on with my life Matt is who i brought the car from too not my first redo with Sunrise since 2009 tyhe best in the west More

by KKOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Sunrise Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

Dealership Rating
Employee Rating

This is our 3rd car we've bought from Sunrise. Very happy with this dealership. More

by EKIRLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Sunrise Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunrise Chevrolet. We appreciate your business and hope to see you again soon!

December 17, 2025

Dealership Rating
Employee Rating

They were able to fix my vehicle on time and at a lower price than estimated. I did spend over $5600 on repairs it would have been nice if the vehicle could have been washed More

by cbjerga59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Sunrise Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sunrise Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

December 11, 2025

Dealership Rating
Employee Rating

Julia processed my arrival very efficiency. She had asked me about the 75,000 mile checkup, and I asked her what was included. She said that she would provide the information when I finished, b More

by EGODFREY1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 11, 2025

Sunrise Chevrolet responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case, and we’d love the opportunity to get more details to see if we can turn this situation around for you.

1
...

Dealership Inventory (198 Vehicles)

used 2023 Hyundai Tucson car, priced at $22,986
2023 Hyundai Tucson
used
Phantom Black exterior
Automatic
All-wheel Drive
used 2023 Hyundai Tucson car, priced at $22,986
2023 Hyundai Tucson
used
Serenity White Pearl exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Equinox EV car, priced at $27,529
2026 Chevrolet Equinox EV
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Traverse car, priced at $55,268
2026 Chevrolet Traverse
new
Gray exterior
Automatic
Front-wheel Drive
used 2024 Mitsubishi Outlander car, priced at $23,486
2024 Mitsubishi Outlander
used
Black exterior
Automatic
All-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $27,490
2026 Chevrolet TrailBlazer
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive