Jud Kinde

Very dishonest and disappointing they put and oil cooler in my truck and it didn't even make it 3000 miles and they will not stand behind it. Even after they wrote on the paper work 2 years parts and labor in my truck and it didn't even make it 3000 miles and they will not stand behind it. Even after they wrote on the paper work 2 years parts and labor and no it's not over 2 years not even a year. If you do a great job for somebody they might tell one or two people but when you screw them over and lie to them they tell everybody very bad service More

Report | Print

Josh Marshall and Justin L made everything go smoothly for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. The for getting me the truck I wanted. They went over and beyond what they needed to. I had extras done to the truck and everything came out perfect. They checked it over before I came and saw it to ensure that I would be as happy as any customers should be. If you want to know what professional looks like don’t hesitate to see Josh and Justin work together. Also the service department is clean and satisfying of a service place I have seen. Right up there with Audi. More

Report | Print

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M More

Report | Print