Juan Olvera

Everyone was super helpful and responsive during the whole process. Easy drop off, car rental and pickup. Would recommend Toyota of cedar Park service department. whole process. Easy drop off, car rental and pickup. Would recommend Toyota of cedar Park service department. More

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Professional, prompt, honest - this describes my service writer, Juan Olvera. The shop is clean, efficient and welcoming. Highly recommend! writer, Juan Olvera. The shop is clean, efficient and welcoming. Highly recommend! More

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Service was fast, didn’t have to wait long. Service writer has very courteous and polite. Service writer has very courteous and polite. More

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Great service! Always receive excellent service at this dealership! Will continue to use them for vehicle maintenance Always receive excellent service at this dealership! Will continue to use them for vehicle maintenance More

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Very nice facility, extremely busy. Service has multiple lanes to check in so that was easy Service has multiple lanes to check in so that was easy More

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I have been going to Toyota Cedar Park for the last 5 years . I purchased my car there and I take it to service there as well. I have always had a great experience. People are cordial, knowledgeable and years . I purchased my car there and I take it to service there as well. I have always had a great experience. People are cordial, knowledgeable and efficient. More

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While yesterday's trip to Toyota of Cedar Park for regular maintenance was planned, the outcome was a pleasant surprise! Thanks to Roc, Moe, Logan, and the entire staff of very patient experts, I drov regular maintenance was planned, the outcome was a pleasant surprise! Thanks to Roc, Moe, Logan, and the entire staff of very patient experts, I drove my new, sleek Toyota Venza Hybrid home in record time! For the past two years, Toyota of Cedar Park has been a helpful opportunity for us as we transitioned to the Austin area. Not only are all maintenance, sales, and information specialist professionals, but they are kind. I was treated like a QUEEN! Naturally, I'll be back. Mark 16:16 More

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I would not recommend this dealership. We scheduled an appointment for Friday and they insisted we drop the car by 7:30 am. To be safe, we dropped it off Thursday evening. We did not hea We scheduled an appointment for Friday and they insisted we drop the car by 7:30 am. To be safe, we dropped it off Thursday evening. We did not hear back regarding the estimate, as promised, so I called at 1:00 pm and left a message. The called was not returned so I called again at 4:00 pm and left a second message for Juan. When he finally returned the call we were told the car hadn’t been looked at yet and there were 21 customers ahead of us. I asked if they would be able to get to it on Saturday and he said he wasn’t sure. That would mean we would not have a car until Monday at the earliest. They should have been more transparent with us about timing and what to expect so we could make an informed decision whether we could be without a vehicle for that period of time. We ended up picking up the car and took it to Dave’s Ultimate Automotive - who we highly recommend. They communicated every step of the way and got it done the same day, as promised. We will never use this dealership again. More

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Amanda was great to work with. By far the best car buying experience I have had. Everything was done via text and email. She was honest, very attenuative to details and showed a wi By far the best car buying experience I have had. Everything was done via text and email. She was honest, very attenuative to details and showed a willingness to work with me on requests. 10/10 would recommend. More

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Service dept is always knowledgeable and friendly. Always timely completing service. They are my go to dealer Always timely completing service. They are my go to dealer More

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