Juan Easley | Page 4

I've always had a good experience here. I drive an hour away for their customer service. They service advisors have gone out of their way to help with customer satisfaction!! I drive an hour away for their customer service. They service advisors have gone out of their way to help with customer satisfaction!! More

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I’ll always recommend this dealership to my friends and family. They takes care of customers and always professional in handling concerns family. They takes care of customers and always professional in handling concerns More

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Very efficient and clean phone communication needs a lot of work service is good 👍 thx of work service is good 👍 thx More

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It’s one thing to drive a Mercedes but it’s yet another thing to ensure it’s long-term safety and performance. The Mile One team at Silver Spring are the absolute best as it relates to customer service and thing to ensure it’s long-term safety and performance. The Mile One team at Silver Spring are the absolute best as it relates to customer service and ensuring my vehicles run the way they should, are maintained properly, and always keeping in mind the associated expense to minimize the impact on the customer. I highly recommend MileOne Mercedes of Silver Spring. More

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I love going to the Silver Spring dealership for service. Everyone is professional, friendly and knowledgeable. They do a great job with COVID protocols. I've always been pleased with the service I've receiv Everyone is professional, friendly and knowledgeable. They do a great job with COVID protocols. I've always been pleased with the service I've received. More

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Herb Gordon ha taken care of two of my cars.They always let you know your options before doing any work on your car.They are a bit pricey . let you know your options before doing any work on your car.They are a bit pricey . More

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Great experience! Welcoming, inviting environment. Smooth, straightforward process. I would absolutely recommend to any family or friends looking to buy a new or used vehicle. Smooth, straightforward process. I would absolutely recommend to any family or friends looking to buy a new or used vehicle. More

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Tom super awesome and extremely knowledgeable about the Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easl Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easley) informed me that the service manager Tom would test drive my vehicle to ensure the brakes were properly functional. During the test drive Tom advised me that he was going to test the ABS in my vehicle. He was extremely knowledgeable about the Mercedes Benz product and shared a lot of insight on my vehicle. He also went a step further upon our return to the dealership to look up and explain all the services that were performed on my vehicle prior to my ownership which was January 25, 2021. I definitely feel comfortable in knowing that when I come to Mercedes Benz of SilverSpring all of my services and sales needs will be meet. Thanks again Tom you rocked! 😉. Juan thanks for your excellent customer service also! More

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Diagnosis technicians are the worst here. Had my car diagnosed ,fixed ,felt same issue ,rediagnosed ,different problem. Thousands waisted on wrong issue. Technicians seem to do the bear minimum when loo diagnosed ,fixed ,felt same issue ,rediagnosed ,different problem. Thousands waisted on wrong issue. Technicians seem to do the bear minimum when looking over cars. More

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Exceptional Service. Always on point. Everyone always warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership More

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