Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Journey Dewey
Journey Dewey at Corwin Ford of Tri-Cities

Journey Dewey | Page 4

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

Contact Me
4.9
67 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

4.9

67 Reviews

Write a Review

67 Reviews of Journey Dewey

January 22, 2026

Dealership Rating
Employee Rating

She did everything she told me she would do from letting me wait to diag the vehicle and texting me when it was completed More

by Amshockey
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Report | Print
Jan 22, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 21, 2026

Dealership Rating
Employee Rating

It was great. Very professional. Would return. Have used them in the past and same good service More

by hitchpros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 21, 2026

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

January 17, 2026

Dealership Rating
Employee Rating

Disappointed with the high cost of a basic oil change. Car didn't even get washed or vacuumed. My floor mats came back completely stained in oil from someone's feet off their boots. More

by kylequalls119
Recommend Dealer
No

Other Employees Tagged: Journey Dewey

Report | Print
Jan 20, 2026

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, Kyle, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

January 16, 2026

Dealership Rating
Employee Rating

Journey was such a delight to work with. She went above and beyond to help me and I felt very comfortable and confident she understood what I needed. She made me feel like I was the only cli More

by Aheller4
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Report | Print
Jan 16, 2026

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

Jan 16, 2026

Aheller4 responded

Journey was such a delight to work with. She went above and beyond to help me and I felt very comfortable and confident she understood what I needed. She made me feel like I was the only client she was helping.

January 12, 2026

Dealership Rating
Employee Rating

Journey was super easy to work with, made sure the parts were available and even checked and double checked that the work was covered under my premium maintenance plan! Thank you SO much. More

by MDALBECK
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Report | Print
Jan 12, 2026

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

January 06, 2026

Dealership Rating
Employee Rating

The rear shocks were noted as needing replaced by the quick lane service. My truck 2025, still under warranty, was scheduled to replace those parts by Journey More

by DDIET5601
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Report | Print
Jan 06, 2026

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

January 02, 2026

Dealership Rating
Employee Rating

Oh yes Journey is always a pleasure to see and talk to. Working through different situations and getting satisfaction for the customer! Thanks. More

by MI-LIVINGSTON
Recommend Dealer
Yes
Report | Print
Jan 02, 2026

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

December 31, 2025

Dealership Rating
Employee Rating

Very friendly and communication was great. Had all my questions answered and wasn't pressured into anything. More

by Giftoffaithforever
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Report | Print
Dec 31, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

December 22, 2025

Dealership Rating
Employee Rating

They were very helpful working with insurance getting the claim submitted and work started. Journey was very thorough and quick to respond More

by Lauramberry
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Report | Print
Dec 22, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

December 21, 2025

Dealership Rating
Employee Rating

Journey was great, but the last two times in, my problem has not been fixed or is worse. More

by JWJANOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 29, 2025

Corwin Ford of Tri-Cities responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Angela Hancock, Service Manager

1
...
3
4
5
...
7

Dealership Inventory (660 Vehicles)

used 2018 Ford F-150 car, priced at $36,541
2018 Ford F-150
used
Stone Gray exterior
Automatic
Four-wheel Drive
$36,541
View Details
used 2013 Cadillac Escalade car, priced at $12,434
2013 Cadillac Escalade
used
Black Ice Metallic exterior
Automatic
All-wheel Drive
$12,434
View Details
new 2023 Ford F-350 car, priced at $78,199
2023 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
$78,199
View Details
used 2024 Ford F-150 car, priced at $50,996
2024 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$50,996
View Details
new 2026 Ford Maverick car, priced at $33,950
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
$33,950
View Details
used 2017 Ram 1500 car, priced at $26,899
2017 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$26,899
View Details
View All Inventory