Joshua Jones | Page 8
F&I Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
11 yrs, 1 mo
472 Reviews
Write a Review472 Reviews of Joshua Jones
December 23, 2023
Heritage Subaru exceeded my expectations, and I want to commend Chuck and Josh for their exceptional service. Their professionalism, extensive knowledge, and friendly demeanor made my experience truly outs commend Chuck and Josh for their exceptional service. Their professionalism, extensive knowledge, and friendly demeanor made my experience truly outstanding. Chuck was incredibly patient, informative, and helpful throughout the process. After purchasing the car, I had questions regarding the warranty. Josh responded to my inquiry past the normal business hours and reassured me that he would take care of any concerns I had. I highly recommend Heritage for an exceptional car-buying experience! More
Other Employees Tagged: Charles Celeste
December 23, 2023
We're from York Pennsylvania, our family of 5 outgrew our Kia soul and we started our hunt for the perfect family vehicle. We decided on the Subaru Ascent for several reasons including Safety, reliability, t Kia soul and we started our hunt for the perfect family vehicle. We decided on the Subaru Ascent for several reasons including Safety, reliability, towing capabilities, seating and value. Trust me, we test drove nearly every comparable SUV and the Ascent is totally where it's at!! I price shopped around for months and continuously found the heritage Subaru to offer the fairest prices. We drove over an hour, when we arrived, The sales manager Michael Yoon had the Ascent ready for us to drive and honored all numbers discussed on the phone. He gave me a fair trade in value for my kia and agreed to an excellent price for a 2024 Ascent. Our salesman was Chris Felker, he was super laid back, he allowed us to check out the vehicle and answered all of our questions without pressuring us. We felt absolutely comfortable working with him. He was accommodating with our children providing them coloring books and drinks. It was a totally different and far more pleasant car buying experience than we were expecting to have. The financial guy Josh was super informative, laid back and easy to talk to. You truly can't go wrong with the people at heritage owing mill Subaru! Thanks for a pleasant car buying experience! More
Other Employees Tagged: Christopher Felker , Michael Yoon
December 18, 2023
Tom Haley and Josh Jones make a great team! They are knowledgeable, low-key, and patient, despite our dozen follow-up questions. They dealt with our time schedule and all our concerns and were They are knowledgeable, low-key, and patient, despite our dozen follow-up questions. They dealt with our time schedule and all our concerns and were able to get us the car we wanted at the price we were hoping to pay. More
Other Employees Tagged: Thomas Haley, Tavon Shannon
December 15, 2023
Josh and Tom were phenomenal! ! The customer service from this location was truly a great experience. Both gentlemen made sure I was taken care of and had a good car shopping exper ! The customer service from this location was truly a great experience. Both gentlemen made sure I was taken care of and had a good car shopping experience. I will be recommending this location to all my friends and clients where I work. More
Other Employees Tagged: Thomas Haley, Tavon Shannon
December 05, 2023
Matt and Josh are fantastic to work with. The whole purchase process was smooth and efficient. The whole purchase process was smooth and efficient. More
Other Employees Tagged: Matthew Streete, Daisha Polanco , James Pedersen
December 04, 2023
Very customer friendly. Helped work thru the financial formalities of purchasing the car. Delivered car to our home. Went the extra step. Helped work thru the financial formalities of purchasing the car. Delivered car to our home. Went the extra step. More
Other Employees Tagged: Alex Laderer
December 04, 2023
I couldn't be happier with the care and patience of the people at Heritage who helped me find the right car at a great price for me. I've never felt comfortable at a dealership. But they proved to be outst people at Heritage who helped me find the right car at a great price for me. I've never felt comfortable at a dealership. But they proved to be outstanding in their efforts to make the experience above and beyond my expectations. I will be telling others that this is the place to go for a new car and an experience that makes you feel confident and that you are in good hands. It was freezing cold that night but they had cars ready and waiting when we got there rather late. And they never rushed us but went to great lengths to find me the car for me at a really good price. I will be passing the word that you will not be disappointed if you shop here, you will be pleasantly surprised. More
Other Employees Tagged: Shawn Davie , Charles Celeste
December 01, 2023
We bought a 2024 Subaru Outback on November 30. We traded in our 2019 Outback which we had always enjoyed driving, and which served us very well. As with our last purchase at Heritage Subaru OM, We traded in our 2019 Outback which we had always enjoyed driving, and which served us very well. As with our last purchase at Heritage Subaru OM, the whole process went smoothly. Thank you to our salesperson Will Hoyt and to Finance Manager Josh Jones for making the entire purchase stress free. More
Other Employees Tagged: Shawn Davie , William Hoyt
November 29, 2023
Outstanding experience. Katie McGhee was great in helping us find the right vehicle, and Josh in finance was super-friendly and efficient. This is our second vehicle from th Katie McGhee was great in helping us find the right vehicle, and Josh in finance was super-friendly and efficient. This is our second vehicle from this dealership, and when it's time to retire one we'll be back again, More
Other Employees Tagged: Daisha Polanco , Katie McGhee

