Joshua Jones | Page 47

It was only because of Mei Kei Hardly anyone enjoys the process of purchasing a vehicle. It gets even more difficult when you're returning from living overseas, like I was. I bega Hardly anyone enjoys the process of purchasing a vehicle. It gets even more difficult when you're returning from living overseas, like I was. I began the process months in advance and went round and round with dealerships, feeling pressured to consider vehicles that didn't meet my specifications or budget. Then, I met Mei Kei. I gave her what I wanted and the budget I had to stay under. Within DAYS she found what I was looking for. The exact make/model. Then, she worked at getting the vehicle under my budget. No pressure. Just helpful. It took a weight off my shoulders to work with someone like her. More

Report | Print

Purchase of a used 2015 Subaru Tavon Shannon assisted me, was very knowledgeable about the vehicles and services of Heritage. he answered all of my questions. If he didn't have the Tavon Shannon assisted me, was very knowledgeable about the vehicles and services of Heritage. he answered all of my questions. If he didn't have the answer, he got it for me. He was personable and introduced me to everyone I needed to deal with, including the general manager and Joshua Jones, the finance manager. The deal was done quickly and fairly and I am happy with the whole experience. In my past, I have sold vehicle so I am well aware of the difficulties and pitfalls on both sides of the desk. I would recommend this dealership to anyone looking for a vehicle. Bill Reno More

Report | Print

Fast and Friendly Service Went to this dealer to buy our 2nd subaru, but this time I am eyeing for the Impreza. We were accommodated right away. Jon Waugh was very eager to Went to this dealer to buy our 2nd subaru, but this time I am eyeing for the Impreza. We were accommodated right away. Jon Waugh was very eager to show us around and made it a pleasant experience. Greg was also helpful in making the decision to purchase. Overall, it was fast, friendly and straightforward buying experience. More

Report | Print

Sharp, friendly and flexible Jon was a good listener and knowledgeable about cars in the broad category of my interest. He helped clarify the finer details of model years and chan Jon was a good listener and knowledgeable about cars in the broad category of my interest. He helped clarify the finer details of model years and changes to car packages. He was patient and friendly and genuinely seemed to enjoy his job and the people he works with as customers and colleagues. I recommend working with Jon if you make a trip to Heritage. They are a down home dealership with a bright spark on there team. More

Report | Print

Bought a new 2017 GTI Me and my wife went into the dealership pre approved from our credit union. Santos was our sales person! I have bought a car from him in the past. The Me and my wife went into the dealership pre approved from our credit union. Santos was our sales person! I have bought a car from him in the past. They were able to sell us the car we wanted for the amount we were pre approved for! Over all great experience! More

Report | Print

Surprise: An Authentic Salesperson! Mei Kei Hong is Authentic! If you're like me, you may be thinking: "How can I purchase the vehicle that's right for me, when the time is right for m Mei Kei Hong is Authentic! If you're like me, you may be thinking: "How can I purchase the vehicle that's right for me, when the time is right for me, when I don't know even know what make and model that I want, let alone any extra features? How can I make this huge purchase without feeling as though someone is pressuring me or giving me a "sales pitch," telling me what they think I want to hear just to make the sale. AND, of course - how can I get a decent deal without much haggling?" Enter Mei Kei and Heritage Subaru of Owings Mills. For the approximate year I spent looking for a car, the people at the dealership, especially Mei Kei and John W, made me feel comfortable - there was NO pressure to buy. And then, when I was really ready Mei Kei was there. Mei Kei listened - to my preferences, to my many questions, researched and provided answers, followed up, and was incredibly patient as I asked my questions and went for multiple test drives. Mei Kei helps people find the perfect vehicle for them. I love my new car! Thank you, Mei Kei, and thank you Heritage of Owings Mills for grooming her and creating a pleasurable experience! More

Report | Print

Mei Kei review Mei Kei was full of information, knowledge and NO pressure! She was very polite to my many friends who accompanied me and their questions. give her a Mei Kei was full of information, knowledge and NO pressure! She was very polite to my many friends who accompanied me and their questions. give her a 10!! More

Report | Print

Great Experience Very nice and able to meet all my needs. It turned out to be a very long night and everyone stayed pleasant and didn't try to rush through getting th Very nice and able to meet all my needs. It turned out to be a very long night and everyone stayed pleasant and didn't try to rush through getting things done. More

Report | Print

I came away very satisfied I was very pleasantly surprised by the car buying experience with Santos at Heritage Subaru Owings Mills. I typically dread this process, but came aw I was very pleasantly surprised by the car buying experience with Santos at Heritage Subaru Owings Mills. I typically dread this process, but came away satisfied and happy. I felt very confident that Santos was only interested in getting my wife and I what we wanted and needed. The other staff was also very friendly, fast, and helpful. More

Report | Print

Subaru Impreza We came looking for a used Impreza but ended up getting a new one. We left to confirm our options and came back to purchase it a few days later. Jon w We came looking for a used Impreza but ended up getting a new one. We left to confirm our options and came back to purchase it a few days later. Jon was very helpful in explaining all of our options and making sure we got the best car for us. More

Report | Print