Joshua Jones | Page 4

I started the evening with a Mr. Shannon, he was jovial, kind and made the process easy and comfortable. He introduced me to Chuck (Mr. Celeste), who was the driving force (pun inten Shannon, he was jovial, kind and made the process easy and comfortable. He introduced me to Chuck (Mr. Celeste), who was the driving force (pun intended) as we looked at a new car, debating trading in our KIA. He was informative, patient, and stayed with us until 11:30pm! We were waffling about pricing, payments and what would be a good choice for our family. I had a pretty strict window for costs and what I was willing to spend, not to be stingy, but because I am on a tight budget. Josh (Mr. Jones) was the "finance guy" and worked tirelessly with us to get it done. I walked away a very satisfied customer, feeling confident in my choice. Nearly 10 years after I purchased my first Subaru, at the same dealership, I was treated with the same, excellent quality I expected! More

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This is the second car we've purchased from Matt and the third time we've worked with Josh on the paperwork. Matt took his time and showed me the different Ascent models making my choice very easy. I purp third time we've worked with Josh on the paperwork. Matt took his time and showed me the different Ascent models making my choice very easy. I purposely asked for Josh to work with us on the back end with the paperwork as he has worked with us twice before. Both guys are a huge reason why we purchased our third Subaru from Heritage Owings Mills. Good guys to work with. More

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Had a wonderful experience. Chris and Josh were both very helpful and kind throughout the car buying process. Love my new Forester :) Chris and Josh were both very helpful and kind throughout the car buying process. Love my new Forester :) More

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Nick Norton and Josh Jones were amazing and patient definitely would recommend them to anyone who is looking for a car. definitely would recommend them to anyone who is looking for a car. More

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I recently purchased a new Subaru Outback from Heritage Owings Mills, and I couldn't be happier with my experience. From start to finish, the team at Heritage went above and beyond to ensure that my car-bu Owings Mills, and I couldn't be happier with my experience. From start to finish, the team at Heritage went above and beyond to ensure that my car-buying process was painless, streamlined, no-frills and ultimately the best possible outcome. At the forefront of this exceptional experience was Michael Yoon, the General Manager. Mr. Yoon's dedication to customer satisfaction was evident from the moment I stepped into the dealership. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle to suit my lifestyle. Not only did he provide a warm and welcoming atmosphere, but he also demonstrated a remarkable commitment to securing the best possible deal on my new vehicle. His professionalism and friendliness truly set Heritage Owings Mills apart compared to the other dealerships I went to. I also had the pleasure of working with Sam Price, the Sales Consultant. Sam's expertise and professionalism made the entire buying process a breeze. Sam's friendly demeanor and willingness to go the extra mile made me feel valued as a customer, and I am grateful for his assistance throughout the process. He helped me set up weather mats and was overall a great guy. Additionally, I must also compliment Josh Jones, the Financial Manager, for his outstanding professionalism and efficiency. Despite my time constraints, Josh ensured that the financial aspects of my purchase were handled seamlessly and accurately. He knew exactly what I needed pertaining to financing and customer service. His attention to detail and dedication to providing exceptional service further enhanced my experience at Heritage Owings Mills. Overall, my experience at Heritage Owings Mills honestly exceeded all expectations. I have always been skeptical of car dealers but I can honestly say I was provided exceptional service and the best possible deal on my Outback. Thanks to Michael, Sam, Josh, and the entire team, I am now the proud owner of a new Outback, and I couldn't be happier. If you're in the market for a new vehicle and exceptional customer service, I highly recommend visiting Heritage Owings Mills. More

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This was my second time purchasing both a new Outback and new Forester the same time at Heritage Subaru and never would have done it without assistance from Josh and Chuck. Their knowledge and customer under new Forester the same time at Heritage Subaru and never would have done it without assistance from Josh and Chuck. Their knowledge and customer understanding is second to none and I would highly encourage anyone in the market for a Subaru to visit Heritage Subaru in Owings Mills. Make sure you ask for Chuck in Sales and you will be very happy working with their business mgr Josh. More

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Josh and Chuck were just amazing. They made our car experience a pleasant and quick one. Everything was seamless! Highly recommend them and this dealership. They made our car experience a pleasant and quick one. Everything was seamless! Highly recommend them and this dealership. More

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We had a very pleasant experience at the dealership. Kamya our sales rep was very knowledgeable and answered all our questions. Josh who handled the financing explained thoroughly the process and answer Kamya our sales rep was very knowledgeable and answered all our questions. Josh who handled the financing explained thoroughly the process and answered all our questions as well. We love our Forrester! More

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My saleman Nick was very knowledgable regarding the Subaru Forester Sport that I test drove. The sales process was handled very professionally with no pressure at all in the purchase of my vehicle. It Subaru Forester Sport that I test drove. The sales process was handled very professionally with no pressure at all in the purchase of my vehicle. It was a pleasure speaking with Nick and his Sales Manager Tevon. The Finance Manager Josh Jones made the signing of closing paperwork painless and time efficient. I am very happy with my experience at Heritage Subaru Owings Mills and will return in about 7.5-10 years for my next new car. More

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My recent car purchase at Heritage Subaru in Owings Mills, MD, was nothing short of exceptional. Chris, who was in sales, was attentive and understanding of our needs, making the process smooth from st Mills, MD, was nothing short of exceptional. Chris, who was in sales, was attentive and understanding of our needs, making the process smooth from start to finish. Corey was friendly and just a joy to work with; he pointed us in the right direction when it came to our trade-in and Maryland registration. Josh, the finance manager, was thorough and efficient, turning what could have been a daunting task into an enjoyable one. Daisha, was great at explaining the technological services that the car came equipped with. I highly recommend Heritage Subaru for its outstanding service and customer satisfaction. Thanks to Chris, Corey, Josh, Daisha, and the team for a fantastic experience! More

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