Joshua Hansmeier

The service people that first greet us are great they are pleasant and also professional. I have usually worked with Giovanni and he is fantastic. This last service I was a little disappointed for two reason pleasant and also professional. I have usually worked with Giovanni and he is fantastic. This last service I was a little disappointed for two reasons they don't check the windshield wiper fluid level which was completely non-existent I realized later and that is kind of important to me being a female When I used to take my vehicle to jiffy lube even though people make fun of jiffy lube sometimes I thought they were really really incredible they check everything and not just to get money out of you they just tell you what they believe that they think you need and I believe them. However what the mechanics that looked at my car did tell me or Giovanni was that after 10,000 miles only on my vehicle that I needed new tires which ended up being absolutely not true and they went as far as marking this urgent. That same day I took my car to Firestone and discount tire who usually will tell you oh yeah you need new tires but they didn't and they told me that you absolutely do not have to worry you do not need new tires and I've been driving around for 5 weeks since the oil change and my tire still look fin. I don't decide to not go back to a place that is done something to upset me or ignoring me but if it continues then obviously I will not be bringing my car back to the dealership after my last couple of free oil changes which I deserve since the car was $35,000 cash the word ignoring meant to say annoying. I was very happy this last time though because I was in and out of there a lot quicker than I ever happened when I had my other Honda Civic so just trying to let you know what's going on thank you for your time More

by MISSYBIGBRITCHES Verified Customer Verified Customer

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Very prompt, exceptional communication. The service was much appreciated. We will definitely be back next time. The service was much appreciated. We will definitely be back next time. More

by MERCEDEZB.L.B Verified Customer Verified Customer

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Good people and excellent experience Easy in and out experience. Everything went great Great price experience. Everything went great Great price More

by MJDOZER Verified Customer Verified Customer

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Lacking and not listening to the customer. We don't need multiple visits to fix the leak you told us about We don't need multiple visits to fix the leak you told us about More

by NIC.A.NARCHO Verified Customer Verified Customer

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Joshua is wonderful, he makes sure that everything is ok before I pickup my car. before I pickup my car. More

by TSHOCKLEY3758 Verified Customer Verified Customer

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Quick service. Made an appointment rwo days before and they git me in when i wanted. Made an appointment rwo days before and they git me in when i wanted. More

by Briancoltrell77 Verified Customer Verified Customer

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Always on top of everything, tells you exactly what needs to be done and completed the tasks to be done and completed the tasks More

by chman66 Verified Customer Verified Customer

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Great customer service and identification of recommended repairs after vehicle inspection Before they become a problem repairs after vehicle inspection Before they become a problem More

by HMCERNICH Verified Customer Verified Customer

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Josh is a fantastic service, told me exactly what was up and when I could expect my vehicle. Outstanding service. Thanks Josh. and when I could expect my vehicle. Outstanding service. Thanks Josh. More

by rallar07 Verified Customer Verified Customer

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Joshua was friendly and explained what was done to my vehicle during the inspection process vehicle during the inspection process More

by MISSERICKA Verified Customer Verified Customer

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