Josh Wergin

Where do I begin, I bought a camper and when I tried getting it, the electronics were messed up so they had to give us a different one. Then we get that home after 10 days of starting the process and it getting it, the electronics were messed up so they had to give us a different one. Then we get that home after 10 days of starting the process and it was leaking ALOT of water. So we had to get ANOTHER one! Finally after I think 13 days we get our camper home amd the shade is broken. Our dealer (Jake) was probably the worst dealer ive ever dealt with! His knowledge of the camper was BARE MINIMAL, and I dont say that lightly. The process of doing this is supposed to be an exciting one and it was completely ruined in every aspect of the ordeal. Also we were told by him and his manager (john) to rate them higher than 5 otherwise they'd lose compensation for 6 months! How unethical is that! Not only will I never buy anything from them again but I will not give good praise to anyone who asks. This experience, no this catastrophe in my eyes and my wife's was no more than a 1.5 out of 10!!! The only reason I gave more than a zero is because the body shop guys who fixed it were excellent. Train your guys so they know the product they're selling! If I was salesman id know every inch of every product I sell! Also the camper that was leaking, I seen them put right back on the lot for sale the very day we brought it back! Never again! More

by katherinestuckemeyer Verified Customer Verified Customer

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Very nice to deal with, everyone is the best. Quality work, good attitude, never have had a problem with anyone working there. Quality work, good attitude, never have had a problem with anyone working there. More

by MLCICADY13 Verified Customer Verified Customer

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Josh and eagle river ford the best, they handle all my concerns people and keep informed on what's going on. concerns people and keep informed on what's going on. More

by mark.gitz Verified Customer Verified Customer

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We have always had exceptional service at Eagle River Ford! Can’t say enough positive words about our many experiences with the dealership. Ford! Can’t say enough positive words about our many experiences with the dealership. More

by gregkolstad Verified Customer Verified Customer

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Not only did they do a great job, but we solved a mistery. Thank you very much. mistery. Thank you very much. More

by MLCICADY13 Verified Customer Verified Customer

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I just left a review in previous message. But I didn't have any problems with the service center. But I didn't have any problems with the service center. More

by toniamignon Verified Customer Verified Customer

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We had a service appointment for the "Works. " We had courteous and professional service in a timely manner. " We had courteous and professional service in a timely manner. More

by Ssnorthwoods2 Verified Customer Verified Customer

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Our salesman made the purchase process so easy and non stressful! Thank you for everything! stressful! Thank you for everything! More

by lindsey.riedel Verified Customer Verified Customer

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Had a gear shift module, GSM, fault while out of. town... Josh sent me the TSB on this so I could have it looked at a dealership where I was...they verified the GSM was bad... error happened again at town... Josh sent me the TSB on this so I could have it looked at a dealership where I was...they verified the GSM was bad... error happened again at home...Josh was able to get it taken care of the next day... he is one of the reasons I will continue to buy at Eagle River Ford. More

by mkrein1 Verified Customer Verified Customer

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They fixed the latch and they are continuing to tackle the stop/go situation, have an other appointment. the stop/go situation, have an other appointment. More

by bowhuntwi1 Verified Customer Verified Customer

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