Josh Vartanian

Serra Lake Orion deceived and defrauded me to the tune of nearly $7,000, and have ignored multiple contact attempts to rectify the situation. Avoid this dealership at all costs. nearly $7,000, and have ignored multiple contact attempts to rectify the situation. Avoid this dealership at all costs. More

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Down to earth, not hype or xxxxxxxx just good old fashioned customer service. I will be back! fashioned customer service. I will be back! More

by CHRIS.WILLIAMS8423 Verified Customer Verified Customer

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Very friendly customer service. Would recommend this dealership to others. I will be back soon Would recommend this dealership to others. I will be back soon More

by keileiadams1 Verified Customer Verified Customer

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What a breath of fresh air it has been to go through the new car experience with this dealership. From the salesman, to the finance folks, and the general manager. This place is 2nd to none! You can feel new car experience with this dealership. From the salesman, to the finance folks, and the general manager. This place is 2nd to none! You can feel the difference when you walk into this dealership on how well run this place is and how focused on customer service the entire team provides. Best car buying experience I've ever had. More

by Kevin M. Verified Customer Verified Customer

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Always 100% satisfied when I walk out of Serra CJDR. The service staff is always very friendly and informative. My salesman George Essa always takes amazing care of us. The managers I’ve met have all be The service staff is always very friendly and informative. My salesman George Essa always takes amazing care of us. The managers I’ve met have all been very friendly and helpful. Highly recommend Serra CJDR of Lake Orion. More

by d5cassar Verified Customer Verified Customer

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Justin did an excellent job helping me get my Ram 1500! Everyone at this dealership was friendly and professional, and they were honest and transparent throughout the process. I highly recommend this lo Everyone at this dealership was friendly and professional, and they were honest and transparent throughout the process. I highly recommend this location for your next CDJR vehicle! More

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The dealership was busy on a Saturday and at the same time very personal. Ryan was very efficient showing me the Jeep Grand Cherokee Limited and thoroughly explained the features of the vehicle. He was time very personal. Ryan was very efficient showing me the Jeep Grand Cherokee Limited and thoroughly explained the features of the vehicle. He was knowledgeable, friendly and patient as he assisted me in securing a vehicle. Ryan worked with the general sales manager Josh Vartanian to secure the vehicle and find the appropriate discounts and then introduced me to the finance manager Tony Fakhoury. The finance officer was very knowledgeable and helpful with explanations of the finance terms and optional coverage without any pressure. Ryan also reminded me that if I had any questions regarding the vehicle that he was always available. The staff made me feel very confident in my lease of the Jeep Grand Cherokee. It is a reflection of the customer service attitude of general sales manager Josh Vartanian that makes this dealership above and beyond my expectations. More

by Jeep2018 Verified Customer Verified Customer

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To have everything sent to your phone makes it over the top!! Awesome job and great work top!! Awesome job and great work More

by mechadb Verified Customer Verified Customer

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I appreciated all that they did to try and meet my intended purchase price. Everyone was helpful and seemed happy to be working there. The actual surroundings need to be upgraded. I felt the showroo intended purchase price. Everyone was helpful and seemed happy to be working there. The actual surroundings need to be upgraded. I felt the showroom had seen its best days quite some time ago. More

by DBOKSHAN Verified Customer Verified Customer

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So happy the dealership was open on a Saturday and was able to repair my tire in a short amount of time and get me back on the road!! Thank you!! able to repair my tire in a short amount of time and get me back on the road!! Thank you!! More

by mark.samulak Verified Customer Verified Customer

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