Josh Ritchie

My appointment was at 8am and I was there about 10 minutes early. I was only having my tires rotated and a light bulb changed and it took almost 90 minutes. The service is fine there but it consistent minutes early. I was only having my tires rotated and a light bulb changed and it took almost 90 minutes. The service is fine there but it consistently takes way too long for what I need completed. More

by Nancydaz Verified Customer Verified Customer

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Got rim replaced the tire was not installed properly they ripped valve stem when installing tire on new rim. My tire went completely while driving on new rim they did except any responsibility like it was no ripped valve stem when installing tire on new rim. My tire went completely while driving on new rim they did except any responsibility like it was no big deal More

by stevevickery044 Verified Customer Verified Customer

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Overall, great experience. The service was done in an efficient and timely manner. Communication was good. The service was done in an efficient and timely manner. Communication was good. More

by HUELSMAN.TJ Verified Customer Verified Customer

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Josh was extremely helpful, figuring out the problem immediately, and getting it resolved in a very short time period. Thank you. immediately, and getting it resolved in a very short time period. Thank you. More

by MCROFT1 Verified Customer Verified Customer

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Happy with the Service. Thank you for getting me in on short notice. Job done! Thank you for getting me in on short notice. Job done! More

by LKBEATTY50 Verified Customer Verified Customer

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I was incredibly disappointed by this experience with Toyota. I had done a lot of the work installing the wiring harness, taking off the panels in the trunk to access the connections and I kept all of th Toyota. I had done a lot of the work installing the wiring harness, taking off the panels in the trunk to access the connections and I kept all of the screws and pieces to put the trunk back together in a bag with the other components of the wiring harness. I wasn’t told what to expect or updated at all when I arrived and during my wait. After five hours I was given a bill for almost 560 dollars. This seems incredibly excessive given that I had already done a lot of the work and had the parts. The panels of the trunk were not put back and the wiring harness wasn’t even secured. When I got home I couldn’t find the bag of screws and pieces to put my trunk panels back and when I called Toyota they said they never saw a bag. The instructions that I had in the bag were still in my trunk but the bag was gone. So now I have to figure out how to replace these things but I have a cross country move to do and I don’t have time to deal with it right now. I had already installed the hitch but had difficulty accessing one of the bolts to tighten it and asked Toyota to just check the hitch to be sure it’s secure. The bolt was still loose so I bought a new wrench to tighten it myself… Overall no trust with this garage and I feel very ripped off. Glad I’m moving away More

by CWILSON785 Verified Customer Verified Customer

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Very good service. Kept up to date which was appreciative. They showed me a filter that was so dirty. Feel good getting it done here. Usually used a car place in South Kept up to date which was appreciative. They showed me a filter that was so dirty. Feel good getting it done here. Usually used a car place in South Bend IN. More

by LKBEATTY50 Verified Customer Verified Customer

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Great customer service! Nice waiting area. Easy and quick in and out. I highly recommend White Toyota Service Department. Nice waiting area. Easy and quick in and out. I highly recommend White Toyota Service Department. More

by LDLEE Verified Customer Verified Customer

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Very good customer Service! also, I had my oil change and they rotate it my tires . also, I had my oil change and they rotate it my tires . More

by JCAPUTO Verified Customer Verified Customer

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They got me in a timely manner. The service was done in an hour plus they fixed my passenger door edge guard no questions. The service was done in an hour plus they fixed my passenger door edge guard no questions. More

by FLYINBRIAN Verified Customer Verified Customer

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