Josh Kidwell

FALSE PROMISES When I purchased my used F150 that the manager was using as personal vehicle and added 4,000 miles to the truck from what was advertised, I was told that they would reimburse me for an oil manager was using as personal vehicle and added 4,000 miles to the truck from what was advertised, I was told that they would reimburse me for an oil change and that I did not need to use a Ford dealership. When I presented Josh with my receipt he had told me there were Ford pass points that I could have used and they aren't paying for my oil change. BUT when you go onto Ford pass it states that the points are not available until 60 days after purchase. Digging deeper into the app you have to request your points and they instantly appear. I have emailed Josh and the manager (Tyler Torres) since June 14th and neither of them are responding to me. Here is my 1 star updated review from my original May 3rd review. Hope it was worth the $77 you didn't want to reimburse me for OR should have done an oil change before the truck left your lot. More

Report | Print

Great team! They all worked to get me into the vehicle I wanted at a payment I could afford. They all worked to get me into the vehicle I wanted at a payment I could afford. More

by DSANTOS278 Verified Customer Verified Customer

Report | Print

Josh K was very patient in the purchasing process as I lived 3 hours away. He supplied me with enough information to make the drive and purchase the truck. Wish a little more was done as the vehicle was u lived 3 hours away. He supplied me with enough information to make the drive and purchase the truck. Wish a little more was done as the vehicle was used by the manager and added 4,000 miles on the vehicle. More

by Tess S Verified Customer Verified Customer

Report | Print

This place is a rip off and has no value for the customer or their time. STAY AWAY FROM THEM !!! or their time. STAY AWAY FROM THEM !!! More

Report | Print

I love my 2021 Maverick. Josh was an awesome salesperson who listened and cared. A pleasure! Josh was an awesome salesperson who listened and cared. A pleasure! More

by Deb R Verified Customer Verified Customer

Report | Print

I had a great experience that was headache free! They made it quick and easy. Thank you! They made it quick and easy. Thank you! More

by JNTHOMAS2390 Verified Customer Verified Customer

Report | Print

I've been with Ford for 15 years now purchased three vehicles very happy with the results vehicles very happy with the results More

by HORSESHOE12345 Verified Customer Verified Customer

Report | Print

The dealership had a very organized and welcoming culture. Representatives were ensuring that I had the assistance I needed. Representatives were knowledgeable in the process to help me with all of m culture. Representatives were ensuring that I had the assistance I needed. Representatives were knowledgeable in the process to help me with all of my questions and concerns which made me feel more secure in the decisions to be made on purchasing my first vehicle from a dealership. More

by jrcameron1998 Verified Customer Verified Customer

Report | Print